Account Management Support Executive

6 days ago

Loughborough Leicestershire, United Kingdom The Access Group Full time

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

You will be someone who can achieve sales targets across annual software subscriptions, bureau processing and consultancy, while developing strong customer relationships and owning the full sales process with support from presales and consultancy. You respond to enquiries quickly and share feedback to support the wider team, build and nurture relationships across your customer base, and confidently host meetings at all levels, including with C-suite stakeholders. Once a sale is made, you ensure a smooth handover to the projects team, and you’re prepared to arrange telephone references or site visits for your own or colleagues’ prospects. You also work in line with all company policies and procedures.

Excellent computer skills specifically with Microsoft Office

Previous experience in B2B sales, field sales or a target-driven account management role, ideally with HCM or related software exposure.
Self-motivated and able to work on your own initiative, with strong time-management skills and the ability to prioritise a demanding workload.
Confident communicator across phone, email and written channels, with excellent attention to detail.
Collaborative team player who builds positive relationships and supports colleagues and clients with integrity, loyalty and honesty.
Willingness to travel, including occasional overnight stays, and hold a full driving licence.
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. 8,500 people, continuously driving product innovation and customer service excellence.  

We wholeheartedly believe in equality for all and the transformative power of diversity.

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