Senior Business Analyst
1 month ago
Working Pattern - 3 days in Office & 2 WFH
Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.
We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.
Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.
We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space.
Cynergy Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank Limited are protected by the UK Financial Services Compensation Scheme .
Competitive Salary and Company Bonus
~210 hours (30 days) holiday plus bank holidays
~ Option to purchase an additional 10 days holiday
~ Pension contribution and Life Assurance
~ Income Protection Scheme and Season Ticket Loan
~ Private Medical Insurance and Health Check (After Probation)
~ Electric Car Scheme and Money Coach (After Probation)
We are looking for a Technically Minded Senior Business Analyst to join our Payments Portfolio Team who has experience of working in Payments industry. Responsible for capturing and documenting the project requirements - Business Requirements, User Requirements, Functional/Non Functional Requirements and Quality of Service Requirements (Initiate phase)
Ability to clearly define the scope of project to internal and external parties involved in change (Initiate phase)
Support the impact assessment of change control under the project using the Banks defined procedure to accommodate any additional changes business request after initial signoff working with the assigned Project Manager (All phases)
Reviews and edits requirements, specifications, customer journeys, business processes and recommendations related to proposed solution for the project (Initiate phase)
Support the business case development of the project with the Project Manager (Propose/Initiate/Design Phase)
Identify the business processes requirements (new or updates) and alignment with information technology required to introduce project/change (Initiate phase)
Development of User Acceptance Testing (UAT) requirements and planning - will work with the team to ensure testing covers and validates all requirements with the business and 3rd parties (Build & Test Phase)
Supports business testing efforts, ensuring that issues are identified, tracked, reported on and resolved in a timely manner (Build & Test Phase)
Attend 3rd party vendor service review meetings and understand key challenges and issues raised/expected for existing and new projects (All phases).
Create lessons learned document on completion of project and upon signoff (Operate/Evaluate)
Strong experience in Business Analysis working in Banking and / or Fintech / Payments
Proficient in techniques for streamlining business processes which have been modelled and understood. Expert in creating analysis of ‘as is’ business processes and developing new ‘to be’ business process and get signoff from business owners.
Expert analytical skills and business analysis and process design techniques (including knowledge of analytical methods, techniques and tools)
Proven commercial experience in the development and management of the project business cases and delivery budgets
Excellent stakeholder management skills and proven experience in dealing with senior business users, determining requirements and priorities as well as resolving issues
Good understanding of all stages in a project lifecycle
Experience of Agile delivery methodologies
Strong customer awareness and a proven track record of ensuring the Business is always at the forefront of decision making
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