Service and Installation Technician

3 weeks ago

England, United Kingdom Alimak Group AB Full time

Job purpose :

We are currently recruiting for a Service and Installation Technician to join our Wind Division, reporting directly to our Service Operations Manager. The role will be required to service and install Avanti products throughout the Alimak Group territory, both on and offshore work will be required throughout the UK, with the opportunity for international travel when required.

The role will be responsible for servicing and installing our product lines including lifts, fall arrest equipment and ladders. It’s an exciting and varied role, which will see you traveling to our customers Wind Farms, delivering an outstanding service including fault-finding and repairs, test & inspection, installation, commissioning, technical support and familiarisation

The role is a permanent full-time field-based position, with the successful candidate being able to be based in any location within the UK.

Key tasks:

  • Fully complete all required documentation, accurately, legibly and timely, including but not limited to service vouchers, timesheets, reports of Thorough Examination, visit reports, surveys and holiday requests.
  • In all activities work in accordance with Alimak Group UK policies, procedures, work instructions, Safe Systems of Work, product manuals, training received and best company practice.
  • Work with Senior Service engineers to develop skills and knowledge as appropriate.
  • Operate as a professional representative of Alimak Group UK, demonstrated for example through personal appearance, condition of vehicles, driving behaviour and behaviour on our customer’s sites and elsewhere.
  • When on customer’s sites, follow all customer policies and procedures.
  • As a member of a customer-focussed company, be responsive to customer requirements if requested to work additional hours, both weekday and weekend, and to stay away from home.
  • Participate if required in the Alimak Group UK emergency out of hours standby rota.
  • Identify and be involved in continuous improvement in Alimak Group UK operations and processes with a specific focus on the safety, quality, customer experience and efficiency of the field operations.
  • Participate in developing the competence of the field engineering team as a recipient of training and development, support the development of other members of the field team and Alimak Group. This includes taking active participation in the company performance review process.
  • Fulfil employee responsibilities as defined in the company’s H&S Management System.
  • Support the development of, and work in accordance with, the company’s Business Management System, encompassing Quality, Health & Safety and Environmental policies and procedures.
  • Develop and maintain excellent communications and relations with all key stakeholders (customers, Group employees, suppliers etc.) to support growth of the Wind Division UK and Alimak Group, operating in line with Alimak Group brand values.
  • When workloads dictate, undertake other field- or workshop-based tasks appropriate to skills and experience.

Competencies & Qualifications :

· Must have a head for heights

· Qualified in a related engineering discipline

· Proven experience in industry

· Strong knowledge and technical expertise

· Excellent communication and interpersonal skills

· Strong problem solving and decision making abilities

· Fully conversant with Microsoft Office 365

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