Information Technology Support Engineer

2 months ago


United Kingdom McNally Recruitment Ltd Full time

IT 2nd Line Support Desk Engineer
Our client is an IT Managed Services provider. Their business provides a core set of services: IT Strategy, Projects, Consultancy, IT Best practice, and IT support.

They have an exciting opportunity for an experienced IT 2nd Line Support Desk Engineer . You will work within the Support Team to deliver exceptional levels of customer service to our clients.

As well as a competitive salary and benefits package, we offer a full induction program. Dedicated in work training time will be provided along with Microsoft and security training.

The successful candidate should be passionate about developing their skills and be driven to continue to progress their career within IT.

Candidates should possess a can-do attitude, be passionate about client service and improving our own business and the organisations we support.
Windows Desktop Operating Systems (Occasional Mac OS)
Windows Server Operating Systems
MS 365 use and support
Experience in security tools AV/EDR/spam & web filtering
Basic networking DHCP/DNS
Valid UK Driver’s License
Working in an MSP Environment (Providing Support to Multiple Clients)
ITIL or Mac OS experience
a 3-days in office hybrid role. Relocation or sponsorship will not be considered.



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