Customer Services

4 weeks ago

St Neots Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time

European Language Customer Care Administrator
Fluent German / Swiss German
Home based
(1 day per month in the head office in Cambridgeshire)
A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful Customer Care Administrator will be talking exclusively to their German customers; taking service calls; The successful Customer Services Administrator will need to have a passion for excellent Customer Service.
The successful Customer Care Administrator must have the following skills:
* Passionate about delivering excellent customer service
* Must be fluent in both oral and written English and Germanor Swiss German
* Able to build good relationships at all levels with a positive and flexible approach
* This role will be home-based however candidates must be able to travel to the office approximately 1 day per month - the office is based in St Neots, Cambridgeshire area. Candidates that wish to relocate may be offered assistance and support.
Shift Pattern 1
o Week 1: Monday to Friday. o Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. o Week 3: Monday to Friday. o Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. o Week 5: Monday to Friday. Shift Pattern 2
o Week 1: Monday to Friday - 11:45 to 20:00
o Week 2: Monday, Tuesday, Wednesday, Friday 11:45 to 20:00 (Thursday OFF) and Saturday 08:00 to 16:15
This is an international company which is currently expanding with significant growth in the German market. Along with the excellent salary the company offers an excellent benefits package and enjoyable environment. This post is highly recommended to any German speakers as an excellent position with an employer of choice.
We are an equal opportunities employer and we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations and people with disabilities. By submitting your CV to us and/or applying for any job vacancy advertised by us, you agree to your data being processed by us and to receive job alert emails / job related information or other career development related information.
Germany, Swiss German, Customer care, remote working, home based, flexible working, Customer Care Administrator, Customer Care Advisor, Customer service administrator, customer service advisor.

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