technology reporting analyst

2 weeks ago

London, United Kingdom wagamama Full time

at wagamama , we’re an eating house for the soul. with over 165 uk restaurants and growing , our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we have an incredible new opportunity for a proactive technology reporting analyst to join our tech team on on our continuous journey of true nourishment

you will have a passion for technology + be skilled at translating complex data into clear, actionable insights. this is a key role in providing insightful data analysis, reporting and stakeholder comms to support strategic decision-making across the technology department.

this role ensures that reporting across the product management teams, service & operations, cyber and change are of high quality, consistent and providing valuable insight and information to deliver continuous improvement. we’ll need your curiosity, reporting + data skills to shape our ongoing strategy as we continue to grow both here in the UK and internationally

your role |

  • gather, analyse, and interpret data from project delivery, product management, service & operations, cyber security including network performance monitoring tools, application logs, and business intelligence (bi) platforms
  • support technology teams in being data driven and the provision of business information to support executive and other governance level meetings
  • develop and maintain comprehensive reports and scorecards that track key performance indicators (kpis) related to technology infrastructure, project delivery, cyber compliance, application usage, budget management and system health
  • identify trends and patterns in data to proactively identify potential issues and recommend solutions
  • create clear and concise reports and dashboards that effectively communicate complex technical information to a non-technical audience using your expertise to identify trends, conclusions and areas for improvement
  • stay up-to-date on the latest trends and technologies in data analysis and reporting

what we look for |

  • bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
  • significant experience in data analysis or reporting, preferably within a technology environment.
  • strong analytical skills with the ability to identify and interpret trends in data.
  • excellent problem-solving skills and a keen eye for detail.
  • proficiency in querying and data manipulation techniques.
  • experience with data visualisation tools (e.g., tableau, power bi) is a plus.
  • ability using pertinent ai tools to augment the provision of data.
  • excellent communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner.
  • energetic, optimistic and driven, focusing on action and outcomes and willing to get stuck in where required

woks in it for you |

  • a competitive salary
  • 20% discretionary annual bonus entitlement
  • hybrid working – based 3 days a week in our hq in london bridge
  • wagamama food allowance
  • private healthcare
  • pension contribution
  • 25 days holiday + all bank holidays
  • various discount across retail, hospitality + leisure
  • internal progression opportunities | fully funded apprenticeship programmes to support your growth
  • kintsugi wellness | bi-weekly yoga, run club, massage, box-fit, access to councilors, cycle to work scheme + discounted gym
  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
  • regular noodle hq socials | payday breakfast, sports day, team days out, pride parties, kintsugi pottery, plant potting + all seasonal celebrations | pumpkin carving, wreath making etc

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference . appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

be you, be wagamama

wagamama is proudly part of disability confident

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