Policy & Consumables Lead

2 weeks ago

Wakefield West Yorkshire, United Kingdom Card Factory Full time

Ready to make a real impact in retail operations?
This is a role where you’ll truly make a difference – helping stores stay focused on what matters most: delivering brilliant service to customers. We’re looking for a Policy & Consumables Lead to join our Central Operations team – a role that’s all about keeping our stores running smoothly and setting them up for success.
You’ll be joining a supportive team, enjoy hybrid working (2–3 days in our Wakefield Support Centre), and have the chance to shape processes that impact the entire retail operation.
You’ll lead the way in managing retail policies and consumables, ensuring everything is clear, compliant, and practical for stores. From maintaining the central policy library and coordinating reviews with key teams, to overseeing consumable ordering and supply, your focus will be on keeping processes simple and efficient. Building strong supplier relationships, monitoring performance, and tracking spend will help you spot risks and drive improvements. Experience managing operational policies and/or consumables in a retail or multi-site environment.
Clear, confident communication – you’ll make complex information simple and store-friendly.
A proactive, collaborative approach with great stakeholder management skills.
Comfortable working with data, spend trackers, and supplier contacts.

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