General Manager

3 days ago


St Albans Hertfordshire, United Kingdom 4Leisure Recruitment Ltd Full time

General Manager - Golf
A fantastic General Manager opportunity is now available in the St Albans area with my client, a high profile golf and leisure operator. I am searching for a dynamic, driven and highly commercial manager to lead a club with a multimillion turnover.

The role is focused on coaching, developing and mentoring department managers whilst also driving performance on a daily basis. We really need someone with a strong commercial focus who has the ability to look at the business strategy and make changes on a local level where necessary and develop a strong customer culture within the business.

Develop the clubs club’s profit streams, to ensure optimum performance against budget
Set and monitor clear goals and performance expectations for the HOD team.
In particular payroll costs to be managed within budget while ensuring adequate cover of all business areas.
Ensuring on-going forecasts and plans are made to deliver budgeted expectations and to effectively and timeously evaluate risks and identify opportunities.
To develop a high performance service culture that ensures consistent excellence in all we do.
Continually look for ways to improve the quality of the product and service provided within the club.
Work with the senior management team to identify systems and communication procedures to improve member retention levels and ensure that ongoing training and support is given to club staff to deliver superior levels of member satisfaction.
Ensure all staff have access to the necessary financial information to allow them to do their job effectively, that relevant necessary accounting procedures are followed within the club and that relevant accounting information reaches the Finance Department by the agreed dates.
Previous experience in General Management within Leisure/Retail/Hospitality
Previous experience of coaching other senior managers.


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