Salesforce Administrator

2 weeks ago


Reading Berkshire, United Kingdom Shape IT Recruitment Full time

Are you a tech-savvy individual with a knack for detail and a passion for enhancing sales processes? My client is looking for someone like you to join their team as a Salesforce Administrator & Sales Support. In this role, you'll be the backbone of their sales operations, managing the Salesforce platform, providing crucial administrative support, and ensuring a seamless sales process. If you're ready to make an impact and thrive in a dynamic environment, want to hear from you

Key Responsibilities:

  • Administer the company's Salesforce instance, handling user management, security settings, profiles, roles, and permissions.
  • Customize Salesforce to align with sales team needs, configuring custom objects, fields, workflows, and reports.
  • Execute data management tasks, including imports, exports, deduplication, and cleanup.
  • Monitor system health and performance, troubleshoot issues, and implement optimizations.
  • Provide administrative assistance to the sales team, managing calendars, scheduling meetings, and coordinating travel arrangements.
  • Assist in preparing sales proposals, contracts, and other documentation.
  • Maintain accurate records of sales activities and customer interactions in Salesforce.
  • Generate sales reports, dashboards, and analytics to track performance and identify trends.
  • Train and support sales team members on Salesforce usage, best practices, and new features.
  • Develop and maintain training materials and resources for sales enablement.
  • Act as a subject matter expert on Salesforce functionality, offering guidance and advice as needed.
  • Assist in managing customer relationships and communications, responding to inquiries, resolving issues, and providing updates on sales activities.

You'll need:

  • A Bachelor's degree in Business Administration, Information Technology, or a related field.
  • 2-3 years of experience as a Salesforce administrator or in a similar role, preferably with Salesforce Administrator certification.
  • Strong technical skills in Salesforce administration, configuration, and customization.
  • Experience with Salesforce Lightning Experience and Salesforce CPQ is desirable.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Strong attention to detail and accuracy, with a commitment to maintaining data integrity.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively.
  • A customer-focused mindset and a passion for delivering exceptional service.
  • Full Driving Licence
  • Able to obtain SC clearance

Apply now and I'll be in touch to discuss the role in further detail



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