Assistant Store Manager

3 weeks ago

City of London Greater London, United Kingdom Fendi Full time

As Assistant Store Manager, you will be an Ambassador of the brand, supporting the Store Manager to run the Store ensuring team effectiveness, maximum profitability and productivity.

As a motivating leader and coach, you will inspire and lead the team by example to achieve the best performance while ensuring customer satisfaction and the highest standards of service.

Team Management & Development
• Support Managers with consistent coaching identifying their development and training needs and those of their teams
• Support the Store Manager in the performance management process also coordinating the activities and the team by fostering teamwork and a positive work environment
• Actively propose and contribute to clienteling initiatives both inside and outside the store;
• Nurture, develop and maintain an excellent clients’ network on the local market
• Contribute to the analysis and the elaboration of sales figures, KPIs and objectives
• Support the execution of Store’ merchandising guidelines
• Develop relationships with other FENDI Store Managers to optimize business opportunities and Client experience

• Floor Management
• Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support as well as ensuring FENDI standards are achieved
• In cooperation with the Operations Manager, ensure policies, standards and FENDI procedures are communicated and implemented
• Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
• Organize and implement store rotations, shifts and holidays

10+ years of experience in Fashion/Luxury Sales
• Bachelor’s or master’s degree preferred
• Excellent ability in using the MS Office suite, CRM and Retail tools
• Excellent communication, interpersonal and networking skills
• Results-driven, ability to implement all needed initiatives and demonstrate commercial creativity
• Fluency in English is a must

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