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Senior Digital Communications Strategist

4 months ago

United Kingdom Havas Lynx Full time

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector?
At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising.

Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.

You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter.

Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here.

Please note that this is a Manchester-based role, and our current hybrid working arrangement requires office attendance on Tuesdays and Thursdays, increasing to three days a week as of September 2024.

As a CX Strategist at Havas Lynx Group you will have really established yourself as someone who understands and can easily apply the fundamentals of brand and business experience strategy. From day one you will take ownership in the delivery of CX outputs that go towards shaping the experience strategy for a portfolio of clients and brand audiences, gaining experience of a broad array of project types and working
strategy skills to complement your strong strategic foundations

Have the full knowledge of the brands you work on and to be able to advocate for how they will succeed in their category from an experiential angle, demonstrating a robust understanding of the CX journey and the priority touchpoints to be optimised.
Quickly recognise how external factors will influence user experiences; Recognise the wider brand architecture and ecosystems within which brands operate and understand how to navigate them
Continue to be the voice of the HCP and patient and understand how the brand should remain both congruous and compelling in all situations
Have the full knowledge of the brands you work on and to be able to advocate for how they will succeed in their category from an experiential angle, demonstrating a robust understanding of the CX journey and the priority touchpoints to be optimised.
Quickly recognise how external factors will influence user experiences; The ability to follow and help develop client briefs
A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. Hybrid Working
~ Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service
~ Option to buy, carry or sell holidays
~ Enhanced family leave, pay and return to work benefit scheme
~ Sabbatical opportunities
~ Season ticket interest free loans for travel
~ Cycle to work scheme
~ Life insurance (4x salary)
~ Company pension scheme
~ Fully compensated company events
~ Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more
~+24/7 access to a free, confidential and independent Employee Assistance Programme


Mid-Senior level
Full-time
Strategy/Planning
Customer Relationship Management (CRM)