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Assistant Service Manager

2 months ago


Tadley Hampshire, United Kingdom Avenues Group Full time €27,154

Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision.

We have a brand new opportunity for a full time Assistant Service Manager to join our service in the heart of Tadley near Basingstoke in Hampshire.

Our team are supporting female and male adults with complex health needs who live together in this supported living facility, and are supported 24/7. They all enjoy a variety of activities at home and in the community incl. taking them to football matches, ice skating, going to theatres and concerts, and countryside walking.

The role will include working alongside the Service Manager in the day to day running of this new service including:

  • Management and coordination of support hours and rota’s.
  • Effectively recruit, develop and manage employees in a fair and consistent manner.
  • Assist the Service Manager to encourage a solutions led culture.
  • Day to day support including personal care, cooking, cleaning and administering medication.
  • Act as the Service Manager in their absence.
  • Establish and maintain effective relationships and networks, internally and externally.

Our ideal Assistant Service Manager looks like this  

  • Experience in a similar role within social care e.g. Assistant Manager, Deputy Manager, Supervisor, Team Leader etc.
  • Experience supporting people who have learning disabilities and/or complex needs
  • Experience of managing budgets and financial information 
  • Knowledge of sector relevant legislation regulatory bodies and their standards 
  • Ability to work with your Service Manager to manage and lead a successful and positive team. 
  • Understands the balance between keeping our people safe and positive risk taking. 
  • Stay up to date with policies and procedures to carry out and maintain safe and best practices. 
  • Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner. 
  • Work with your Service Manager to reinforce a positive culture of continuous improvement. 
  • Act as the Service Manager in their absence. 
  • To be able to take part in a management cover rota which could include day and night shifts. 
  • Driver with full UK valid driving licence essential – ability to travel to the service location and drive the service vehicle/s.

Your values should match ours:

Respect: We treat people as we would wish to be treated ourselves.

Excellence: We don’t settle for okay, we are determined to achieve more.

Integrity: We do the right thing, even if it takes more time and effort.

Pride: The work we do is something we want to tell others we are part of.

If you would like to know more details about the role, please have a look at the role profile

Benefits you can expect

  • Early Pay – ability to access your earnings more frequently if you wish. 
  • Paid enhanced DBS. 
  • Flexible working
  • Up to 28 days paid annual leave (pro rata). 
  • Access to high quality training that supports your career development. 
  • Contributory pension scheme with life assurance. 
  • Shopping discounts via Blue Light Card and The Bene£its website.
  • Recommend a friend scheme - earn up to £500.
  • Free and confidential 24/7 access to the health portal, counselling and support. 

Apply or get in touch with us today – we look forward to hearing from you.  

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.