Support Worker, Start Asap

2 weeks ago


Croydon Greater London, United Kingdom Hestia Housing Support Full time

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. The service you will work in….
Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Monday - Sunday each week.
In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence. Moreover, you will take a solution focused and co-produced approach to supporting service users with their move-on into independent living.
As a Support Worker at Hestia, you will play a crucial role in our Complex Needs service. Empower service users to engage effectively in their liaisons with professionals within the community such as community mental health teams, social work teams, housing providers, other health, employment and training professionals.
Aid other professionals in the continuous assessment of service users placements and support needs, advocating for service users when they need to step up or down into the appropriate support, and across their journey into independence.
Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access such opportunities
You will encourage service users to develop support networks in the local community and help them engage in meaningful activities (including managing volunteers and befrienders for your caseload).
Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures.
Participate in the core work of the service, providing support to colleagues, carrying out tasks allocated by the management team and using initiative to identify and deal with additional tasks as they arise.
Carry out duties, in line with organisational policies and procedures
Empower a caseload of clients to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations.
Empower service users to develop independent living skills as part of a planned move on process.
To excel in this role, you should possess:
~Experience of working with people with mental health and / or dual diagnosis issues in a paid or voluntary role 
~ The ability to work with people who may display challenging behaviour and to defuse potentially difficult situations
~ Our commitment to Equality, Diversity, and Inclusion
We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We encourage interested candidates to apply as soon as possible to ensure their application is considered.



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