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Restaurant Operations Manager
4 days ago
Burnley, Lancashire, United Kingdom ROTHERWOOD RECRUITMENT (2020) LIMITED Full timeAbout Our Client:Rotherwood Recruitment (2020) Limited is proud to partner with a renowned resort in Lancashire, boasting a thriving restaurant that serves guests from breakfast to dinner. This esteemed establishment prides itself on delivering exceptional meals, catering to locals and visitors alike, while maintaining the highest standards of quality and...
Restaurant Manager
4 months ago
Job Opportunity: Restaurant Manager We are looking for an experienced and dedicated Restaurant General Manager to ensure the success of a newly refurbished 200-seater restaurant and cocktail bar. If you have a strong background in the hotel and/or restaurant industry and a passion for delivering exceptional customer experiences, this role is for you As the Restaurant General Manager, you will have the following responsibilities:
- Operational Leadership: Provide strong leadership to our restaurant team, setting clear expectations and fostering a positive work environment.
- Customer Experience: Ensure exceptional customer service standards are consistently met or exceeded, handling feedback and complaints professionally.
- Staff Management: Recruit, train, and mentor front-of-house staff, conducting performance evaluations and supporting staff development.
- Quality Control: Maintain the highest standards of quality, presentation, and safety, regularly inspecting the restaurant.
- Marketing and Promotion: Collaborate with marketing teams to plan and execute initiatives, engaging with the local community to build reputation.
- Proven experience as a Restaurant Manager or General Manager in the restaurant and/or hotel industry, preferably in a high-volume setting.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in restaurant management software and POS systems.
- Knowledge of food safety and sanitation regulations.
- Ability to work under pressure and adapt to a fast-paced environment.