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Manager-Account Manager
4 months ago
Title Account Manager Salary: DOE plus uncapped OTE / Bonus
5 per week / Monday-Friday
Job Type: Permanent, Fulltime, Remote
Location: Remote (with travel to Bright Horizons offices and clients on occasion)
The focus of this position is to enhance existing client relationships, negotiate improved terms, and cross-sell services, resulting in retention and growth of client accounts.
Flexible working and holiday entitlements
Discounted childcare
Annual gala award evening
Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life
We’ve been voted Great Place to Work for the last 17 consecutive years, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2023.
Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 300+ portfolio being rated Good or Outstanding by Ofsted.
We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.
Proactively manage a portfolio of client accounts to maximise contract retention, client loyalty, revenue, and profit.
Renew and negotiate client contracts to optimise the company’s financial return and contract terms.
Support operations in the development of new services for clients, including budget development, developing presentations, contract negotiation proposals, marketing, and general support.
Must have strong analytical and financial acumen as well as client relationship management skills.
Must work well in a collaborative environment and be able to communicate the values and mission of the organisation and full range of services we offer to clients.
~5 years or more of direct Account or Client Relationship Management preferred.
~ Qualification to graduate level preferred.
