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Revenue Operations Analyst

4 months ago

London, United Kingdom Nicholson Glover Full time

Company Description:

We’re proud to have partnered with a field leading, mid-sized , profitable software company specializing in providing innovative solutions for the field service management industry. With a focus on helping businesses streamline their operations and improve their efficiency, we empower organizations to deliver exceptional service to their customers with a 50-80% cost saving in terms of back-office people, allowing them to be redeployed elsewhere.

Job Responsibilities:

- As a Revenue Operations Analyst within the Sales and Marketing team reporting to the CMO/CRO you'll play a critical role in driving revenue growth and operational efficiency,

- Contribute to optimizing processes, enhancing collaboration, and maximizing revenue potential within the sales organization,

- Typical tasks include strong data analysis, problem-solving, managing CRM, optimizing sales tool stack, and refining sales processes,

- Data Management and Analysis:

- Supervise the collection, storage, and quality of sales and marketing data,

- Analyse data to identify trends, forecast revenue, and improve operational efficiency,

- Develop and maintain reports & analyses supporting forecasting, pipeline management, prospecting, and account planning,

- HubSpot System Management:

- Administer and customize the HubSpot platform (e.g., manage and update data within HubSpot, update customer hierarchy information, etc.),

- Implement and maintain HubSpot integrations with other business tools (e.g., dialler),

- Provide training and support to users on HubSpot best practices and functionalities,

- Process Optimization:

- Review and optimize sales processes, identifying bottlenecks and proposing solutions to improve workflow efficiency,

- Collaborate with different teams to ensure smooth execution,

- Revenue Forecasting and Planning:

- Assist in revenue forecasting by providing accurate data and insights,

- Stakeholder Collaboration:

- Work closely with sales, marketing, partnerships, and customer success teams to align goals and processes,

- Facilitate cross-departmental communication and data sharing,

- Continuous Improvement:

- Stay updated on industry trends and CRM technologies,

- Regularly assess and improve RevOps tools and strategies,

- Encourage a culture of innovation and continuous improvement within the team.

Job Requirements:

- Bachelor's degree in STEM

- Minimum of 3 years of experience in analytics, data analytics, revenue operations, sales operations, or a similar role, preferably in a technology or SaaS company,

- Demonstrated expertise in data management and analysis, proficient in identifying trends, forecasting revenue, and enhancing operational efficiency,

- Excel proficiency, SQL, Tableau/PowerBI

- Proficiency in HubSpot, including administration, customization, and user training,

- The capacity to make sense of lots of data and shape it into a coherent story

- Experience in integrating HubSpot with other business tools and managing these integrations,

- Skills in process optimization and sales process design,

- Technology-forward thinking - eager to learn new systems, becoming a subject matter expert for internal troubleshooting and optimization, curious about staying updated on industry trends and new technologies (e.g., AI),

- Ability to thrive in a fast-paced environment and adapt to changing business needs,

- Detail-oriented with strong communication and problem-solving skills,

- Happy to Work in Vauxhall, London 4 days per week (perm role).

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