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4 months ago

London, United Kingdom Liberty. Full time

The purpose of the role is to provide 1st class Sales Support and Planning to our Wholesale Fabrics Commercial team with a focus on Fashion and Drapery segment.

The role has two key elements:

1. Sales Support – responsible for the proactive day to day order and stock management and sales team support via our ERP - Infor M3;

2. Sales Planning – for all our fabrics wholesale activities and/or selling tools production/coordination (i.e.: trade shows, sales tools);

Key Responsibilities

· Ensure timely and accurate processing of Sales Orders via M3;

· Review orders received to ensure you have all the required information before inputting the order for processing;

· Ensure all customers’ specific requirements are carried out as per customer requirements;

· Communicate anticipated product delays to the customers and Sales Team as needed;

· Resolve all order issues and respond to all order inquiries in a timely manner;

· Manage the order book (F.O.B.) ensuring it is up to date using the support of weekly and monthly reports;

· Effective Logistic Coordination with 3rd party warehouse to ensure client order is shipped out on time as well as help resolve problems related to stock, delivery and client return.

· Develop strong relationships to provide excellent Sales Admin and Support to Sales Managers, Sales Agents;

· Understand Liberty business processes for order entry and maintenance, allocation and shipping, returns, pricing, sales and Fashion and Drapery seasonality terms and Warehouse communications;

· Gain knowledge of Liberty products and continue to evolve expertise as new product lines are introduced;

· Attend and actively participate in key sales meetings and trade shows as needed;

Knowledge, Skills and Abilities

· The ideal candidate will have proven experience undertaking a similar role;

· Minimum understanding of the supply chain process from production order, shipping procedure to customer order fulfilment.

· Strong ERP systems experience; M3 would be an advantage;

· Wholesale experience in Fashion textiles: Fabrics, Accessories, Trims, Raw materials, Components;

· MS Office applications in particular Excel, Word, PowerPoint, Teams;

· Technical knowledge of fabric and textiles would be a plus;

· Online and Offline Trade Marketing experience would be a plus