Telecoms data Analyst

Business Analyst Business Analyst Telecoms / Defence / SCIDA Support Fixed Term Contract (FTC) till 2027. Industry: Telecoms, MOD, Defence, Critical National Infrastructure. Package: Competitive starting salary + Matched Pension + Flexible Benefits.
Our Business Analysts are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation.
In this Business Analyst role, you will provide support to the SCIDA programme, applying structured analysis and process rigour to help maintain highintegrity communications environments.
Were looking for individuals ideally from Telecoms, MOD, RAF, or wider Forces backgrounds, with strong analytical and auditing skills, and based within commuting distance of our Warwick headquarters Hybrid working.
Full Right to Work in the UK required, and eligibility to gain NPPV3 / SC Security Clearance.
The Role: As a Business Analyst at Telent, youll support both business-as-usual and transformation activity, delivering high-quality insights, process improvements and reporting that directly influence operational performance. You will collaborate across multiple teams, develop meaningful relationships with stakeholders, and ensure our business areas have the information and processes they need to operate effectively.
Business Analyst - What Youll Do

Create and consolidate business reporting for designated areas
Maintain and improve data quality and information storage (Oracle ERP, Salesforce CRM, SharePoint, M365)
Develop, maintain and quality-check process maps and operational documentation
Support leadership teams with business improvement programmes
Partner with project teams, operational leads and managers to produce analysis and documentation
Assess data, gather requirements and model business processes
Support testing, implementation and transition of solutions
Act as a Lean efficiency waste champion (Tim Woods methodology)
Support the SCIDA programme with structured analysis and documentation activities
Business Analyst - Who You Are You are an organised, analytical and proactive Business Analyst with strong communication skills and a background in process improvement. Youre comfortable working in structured or regulated environments such as telecoms, defence, or forces roles and you can translate complex problems into clear, actionable solutions. Business Analyst - Key Requirements

Ability to write clear requirements, business cases and structured documentation
Strong working knowledge of Microsoft 365 and Visio
Experience with databases and reporting tools
Understanding of operational business processes
Degree in Business Studies, Business Administration / Management or equivalent experience
Commitment to continuous professional development
Experience with Microsoft Apps (Teams, Forms, Power Automate, Lists, SharePoint, Planner etc)
Confident user of and experience of PowerBI, VLOOKUP, Pivot Tables (MS Excel)
Previous experience in business and/or data analysis supporting system and process improvement
Knowledge of standards and processes relevant to telecoms or defence disciplines
Project management experience desirable
Full right to work in the UK eligibility to gain NPPV3 / SC Security Clearance
Telent - What We Offer A career at Telent offers opportunities to grow, learn and contribute to nationally important work. We value diversity, encourage new thinking and help our people reach their potential.
26 days annual leave + 8 bank holidays (with buy/sell options)
~ Company matched pension
~ Familyfriendly policies and access to the Flexible Benefits portal
~ Wellbeing and occupational health support
~ Telent Reward scheme discounts on cinema, restaurants, shopping and more

About Us Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance.