Field Applications Scientist

Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a commercial presence in many global locations across the US, APAC and Europe.

Oxford Nanopore employs from multiple subject areas including nanopore science, molecular biology and applications, informatics, engineering, electronics, manufacturing and commercialisation. The management team, led by CEO Dr Gordon Sanghera, has a track record of delivering pioneering technologies to the market.

Oxford Nanopore's sequencing platform is the only technology that offers real-time analysis, in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-long read lengths. Our goal is to enable the analysis of any living thing, by anyone, anywhere

Bioinformatics Field Applications Scientist (Netherlands)
We are looking for highly motivated and driven individuals to join the Technical Services team as a Bioinformatics Field Applications Scientist. The role will suit someone with a strong bioinformatics and genomics background, and a dedication to customer service and satisfaction.

The details…
This exciting and challenging role involves working within a cross-functional team to provide high-quality technical expertise, training, consultancy, and representation of Nanopore products and data analysis solutions. You will work to strengthen the company's relationship with scientists to ensure the application of our products to their research.

You will assist customers in bioinformatics focused aspects of experimental design, analysis workflow development, deployment, validation, and adoption in collaboration with other internal and customer facing teams.

Responsibilities:
- Providing front-line applications and bioinformatics support to customers on all aspects of Nanopore sequencing analysis workflows
- Working with the Technical Application and Sales teams to provide support to strategic customer accounts
- Providing high quality technical expertise to customers
- Learning, implementing and troubleshooting new methods of identifying customer problems and suggesting working solutions based on our bioinformatics products
- Working with our Field Applications teams to support customer projects from initial discussion through to analysis completion
- Coordinating the delivery of bioinformatics application training and consultancy services offered by Oxford Nanopore Technologies, attending conferences and Nanopore Days
- Recording and documenting all relevant information from customers and prospective customers into the CRM
- Onboarding and mentoring junior members of the team

What we're looking for…
- Ph. D. degree in bioinformatics or substantial data analysis experience in a related field such as genomics, genetics, transcriptomics, etc.
- Fluency in English and one European language such as Dutch is required. An additional language such as French or Spanish would be a plus
- A background of working with large NGS data sets and analysis pipelines such as, but not limited to; genome assembly and annotation, variant calling, structural variant detection, transcriptomics or phylogenetic analysis
- Experience in one or more Data Science programming languages like Python, Perl, R or similar. Familiarity working in Linux command line environment, and with computing cluster/HPC environments
- Experience with benchmarking tools, workflows or systems is desirable but not essential
- Experience in the biological interpretation of data and analysis results
- We expect technical competency to understand and clearly discuss fundamental aspects and principles of experimental design and bioinformatics approaches; to stay current in technical knowledge
- You should have an approachable manner that encourages interaction with others and a strong commitment to customer satisfaction. You will be an excellent trouble-shooter and able to manage different priorities
- This role does not involve the regular development of production ready code
- Frequent travel (up to ~70%) is a part of this role

We offer outstanding benefits to include an attractive bonus, generous pension contributions, private healthcare and an excellent starting salary. Based within beautiful, landscaped surroundings with tree-lined walks, water features and a lake, all of which make for a wonderful working environment.

If you are looking to utilise your skills to really make a difference to humankind, then consider joining our team and apply today

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

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