Associate Director

2 weeks ago

London, United Kingdom Varnom Ross Full time

Associate Director – Property Management Team: Central London Offices
Reports to: Director – Surveying
My client is seeking an experienced Associate Director with strong Central London property management expertise to oversee a prestigious London estate. You’ll manage day-to-day operations, occupier relationships, service charge delivery, and compliance, ensuring high-quality service and smooth running of all building activities.
Lead the operational management of assigned properties, ensuring exceptional service delivery and occupier engagement.
Oversee compliance, audits, statutory requirements, and documentation in line with my client’s policies, RICS/ISO standards, and legislative timelines.
Manage service charge budgets, supplier performance, payments, and funding requests.
Partner with Building Consultancy and Sustainability teams on planned works, asset management, PPMs, and sustainability action plans.
Implement customer experience initiatives to strengthen occupier satisfaction and community engagement.
Lead team management, supporting performance, development, and alignment with my client’s values.
Strong estate management experience, ideally across major Central London assets.
Excellent understanding of PPMs, compliance, CDM, leases, budgets, and service charge management.
Ability to manage multiple priorities, drive improvements, and foster a high-performance team culture.

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