Senior Remote Consultant

1 month ago


United Kingdom The Ardonagh Group Full time

Exciting remote opportunities have arisen to join our IT Operations team as a Support Services Analyst and a Business Solutions Specialist. These roles handle all day-to-day queries from our Acturis business users, providing expert guidance and supporting the business in improvement initiatives. There will also be project work supporting our new and existing business partners to achieve the optimum use of Acturis to ensure regulatory and business requirements are met alongside best practice.


Provide expert guidance and support to business improvement initiatives.
Assist in developing and managing software house relationships.
Identify areas of improvement through reporting & analysis.
Provide on-site consultations for System Health checks, identifying requirements for training.
Supporting users and business partners through system change, working alongside the software houses ensuring a smooth transition from existing system and minimising disruption to the business.
Support system administration tasks.


Extensive Acturis experience – not just as a broker/user but in supporting the technical workings and processes of the platform.
A good understanding of the insurance broking environment and processes, including client side financial transactions.
Good working relationships with software houses and clients/partners.
Technically competent and the confidence to build credibility amongst senior stakeholders.
Project management and systems testing experience would be preferred, although not essential.

Some travel to sites will be required as per business requirements.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Holiday entitlement of 26 days plus bank holidays
~ Opportunity to progress your career across the entire Ardonagh family
~ Pensions scheme for when you feel it’s time to retire
~24-hour support for physical and mental wellbeing
~1 day’s paid volunteering day to give back to our communities
~ We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

The Ardonagh Group is one of the UK’s largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients’ challenges, offering an enviable range of products, services and solutions to their clients.


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