Coffee House Manager

4 weeks ago

London, United Kingdom Lost Property, St Paul's - Curio Collection by Hilton Full time
About the hotel Curio Collection by Hilton is a global set of remarkable upper upscale hotels handpicked for their unique character and personality; each one a part of the fabric of the city it calls home. Lost Property is the seventh Curio Collection hotel opened in London. Located on Ludgate Hill, just on the corner of St Pauls cathedral, one of the most iconic London landmarks, Lost Property hotel has 145 bedrooms, a restaurant and bar called Found, a coffee house called Tattle, and a gym. Our

Found restaurant

has been nominated for the World Culinary Awards in the Best New Restaurant category and shortlisted for the Best F&B Marketing Campaign at HMA, Hotel Marketing Awards. The hotel has also won

Boutique Hotel of the Year in London

title at the Travel & Hospitality Awards 2024. If you would like to read more about how we look after our guests, below is the link to our TripAdvisor page: LOST PROPERTY ST PAUL'S LONDON - CURIO COLLECTION BY HILTON - Updated 2024 Reviews, Photos & Prices (tripadvisor.co.uk) What we offer Friendly, people focused team Excellent Company benefits including Your Inspirational Stay, when you can spend a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply) Development opportunity across the Dominus hotels portfolio, including several Marriott and Hilton brands Uniform and dry cleaning Meals on duty Pension Staff rate across all Hilton brands and across the Dominus hotel portfolio Staff events and recognition schemes About the job Youll be responsible for ensuring the coffe house (Tattle) runs efficiently and that customers are satisfied with the quality of food and the service they receive. Youll be a great leader, effectively developing and managing the team and be polite, courteous and professional. Under your leadership, the team will provide a memorable and efficient service at all times to maintain an exceptional standard of service and quality. People To act as an ambassador for Tattle and new starters Provide day to day operational support to all food & beverage departments as necessary Drive Food & beverage KPIs related to quality, revenue & service (TripAdvisor, Google+ etc). Complete mandatory training & be aware of food & beverage and hotel policies Taking inventory of cafe supplies and ordering new stock as needed Ensuring the cafe expenses are within budget and identifying ways to decrease operational cost Recruiting, training, and supervising cafe staff and maintain the departmental standards Quality To engage with guests, members, VIPS etc as a brand ambassador To drive service standards to ensure guest expectations are met and exceeded every time. To maintain a high level of cleanliness in all food & beverage areas such as Tattle, Found & public areas To ensure that Lost Property standards, Health & Safety standards & Fire safety standards are followed and displayed at all times Profit To understand the goals and objectives & drive revenue To effectively manage costs, conduct monthly & weekly stock takes To create rotas and ensure the staffing levels are correct to meet the business needs To ensure par stock levels are maintained, stock processes are in place and accurate such as food/beverage stock take About you You will have had previous experience in a similar role in a cafe / upscale hotel or similar, with excellent food & beverage knowledge for 2 years+, good financial awareness with an understanding of revenue streams and cost control. Excellent leadership skills with experience of developing and leading a team. Enthusiastic and passionate for the industry. Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise, tracking and reviewing feedback to implement long term customer satisfaction solutions Strong communication skills through a variety of means Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks High attention to detail and accuracy

great at managing ones own time and the time of the team Ability to stay calm and work under pressure If you would like to join our unique, people focused hotel, please do get in touch We look forward to hearing from you.

TPBN1_UKCT

  • Head Barista

    2 days ago

    London, United Kingdom yapix Coffee & Wine House Full time

    **Job description** We are looking for a Head Barista with expert-level coffee industry experience to join the team and lead the yapix coffee, drive local market share and develop our reputation in the world of coffee. We are looking for a professional barista who has the skills and confidence to run the yapix coffee area from function to service - without...

  • Head Barista

    2 days ago

    London, United Kingdom yapix Coffee & Wine House Full time

    **Job description** We are looking for a Head Barista with expert-level coffee industry experience to join the team and lead the yapix coffee, drive local market share and develop our reputation in the world of coffee. We are looking for a professional barista who has the skills and confidence to run the yapix coffee area from function to service - without...

  • Head Barista

    1 week ago

    London, United Kingdom yapix Coffee & Wine House Full time

    **Job description** **IMPORTANT: READ THE JOB DESCRIPTION** We are looking for a Head Barista with expert-level coffee industry experience to join the team and lead the yapix coffee, drive local market share and develop our reputation in the world of coffee working directly into the GM A Head Barista at yapix will: - Manage independently our coffee area,...

  • Barista - Coffee Shop

    2 weeks ago

    London, United Kingdom Icon Coffee House LTD Full time

    **Company description** Icon Coffee is independent specialty coffee shop. We are focusing for delicious coffee and sourdough bread. **Job description** We offer: Lovely friendly small team work. Free food and drinks (meal) per shift. Monthly payment to your bank account. 28 Days Holiday per year. Personal key attributes: Friendly. Positive...

  • Coffee Consultant

    1 week ago

    London, United Kingdom Miko Coffee Full time

    Miko Coffee Ltd has an exciting opportunity for a full time **Coffee Consultant** to join our London team, working in and outside of the London territory. We are part of an international coffee service organisation with operations in a dozen European countries and roasting facilities in Belgium and the U.K. We specialise in tailored solutions for the out of...

  • Coffee Research Manager

    3 days ago

    London, United Kingdom World Coffee Portal Full time

    Coffee Research ManagerAbout Allegra World Coffee PortalAllegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the global coffee shop market through research, reports and consultancy, our global network of coffee professionals help businesses...

  • Coffee Research Manager

    2 days ago

    London, United Kingdom World Coffee Portal Full time

    Coffee Research Manager About Allegra World Coffee Portal Allegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the global coffee shop market through research, reports and consultancy, our global network of coffee professionals help...

  • Coffee Research Manager

    4 days ago

    London,, UK, United Kingdom World Coffee Portal Full time

    Coffee Research ManagerAbout Allegra World Coffee PortalAllegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the global coffee shop market through research, reports and consultancy, our global network of coffee professionals help businesses...

  • Coffee Research Manager

    2 days ago

    London, United Kingdom World Coffee Portal Full time

    Coffee Research ManagerAbout Allegra World Coffee PortalAllegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the global coffee shop market through research, reports and consultancy, our global network of coffee professionals help businesses...

  • Coffee Research Manager

    3 days ago

    London, United Kingdom World Coffee Portal Full time

    Coffee Research ManagerAbout Allegra World Coffee PortalAllegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the global coffee shop market through research, reports and consultancy, our global network of coffee professionals help businesses make...

  • Coffee Research Manager

    2 days ago

    London, United Kingdom World Coffee Portal Full time

    Coffee Research Manager About Allegra World Coffee Portal Allegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the global coffee shop market through research, reports and consultancy, our global network of coffee professionals help...

  • Coffee Research Manager

    2 days ago

    London, United Kingdom World Coffee Portal Full time

    Coffee Research ManagerA variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.About Allegra World Coffee PortalAllegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the...

  • Coffee Research Manager

    4 days ago

    London Area, United Kingdom World Coffee Portal Full time

    Coffee Research ManagerAbout Allegra World Coffee PortalAllegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the global coffee shop market through research, reports and consultancy, our global network of coffee professionals help businesses make...

  • Coffee Research Manager

    4 days ago

    London Area, United Kingdom World Coffee Portal Full time

    Coffee Research ManagerAbout Allegra World Coffee PortalAllegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the global coffee shop market through research, reports and consultancy, our global network of coffee professionals help businesses make...

  • Coffee Research Manager

    4 days ago

    London Area, United Kingdom World Coffee Portal Full time

    Coffee Research Manager About Allegra World Coffee Portal Allegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the global coffee shop market through research, reports and consultancy, our global network of coffee professionals help businesses...

  • Barista / Bartender - Italian Coffee and Wine Bar

    7 days ago

    London, United Kingdom yapix Coffee & Wine House Full time

    We are looking for a Barista with expert-level coffee industry experience to join the team and help us drive local market share and develop our reputation in the world of coffee. You will have exceptional social and customer service skills and become a yapix brand ambassador. We need you to be crazy about the yapix brand, and so a bubbly and chatty persona...

  • Senior Barista

    4 weeks ago

    London, United Kingdom Guillam Coffee House Full time

    Elevate Your Coffee Craft as a Senior Specialty Coffee Barista at Guillam Coffee House! Are you a seasoned coffee professional with a passion for speciality coffee? Guillam Coffee House is on the lookout for senior baristas who are seasoned coffee artisans dedicated to crafting extraordinary moments for our customers. At Guillam Coffee House, we are...

  • Senior Barista

    2 days ago

    London, United Kingdom Guillam Coffee House Full time

    Elevate Your Coffee Craft as a Senior Specialty Coffee Barista at Guillam Coffee House! Are you a seasoned coffee professional with a passion for speciality coffee? Guillam Coffee House is on the lookout for senior baristas who are seasoned coffee artisans dedicated to crafting extraordinary moments for our customers. At Guillam Coffee House, we are...

  • Evening Team Members

    7 days ago

    London, United Kingdom Notes Coffee Full time

    Experienced full-time and part-time (minimum 3 days) hospitality superheroes, including Evening Team Members, Baristas, and Supervisors, are invited to join our team at Notes Coffee Roasters & Bar in Canary Wharf, the City, the West End and Kings Cross.Are you passionate about customer service? Do you love serving coffee, brunch cocktails and craft beer? If...

  • Evening Team Members

    2 days ago

    London, United Kingdom Notes Coffee Full time

    Experienced full-time and part-time (minimum 3 days) hospitality superheroes, including Evening Team Members, Baristas, and Supervisors, are invited to join our team at Notes Coffee Roasters & Bar in Canary Wharf, the City, the West End and Kings Cross.Are you passionate about customer service? Do you love serving coffee, brunch cocktails and craft beer? If...