Customer Service Specialist
6 days ago
Customer Service Specialist (Hybrid – Bristol) Contract: Full Time Location: Hybrid (Bristol, UK) Overview Our client is seeking a motivated and customer-focused Customer Service Specialist to join their growing customer experience team. This role is ideal for individuals who thrive on helping others, enjoy building strong relationships, and want to contribute to an organisation with a meaningful social impact. You will work within a supportive environment where calls are unscripted, decision-making is empowered, and innovation is encouraged. This is a full-time role based on a 38-hour shift pattern between 8:30 am – 6:15 pm Monday to Friday, with occasional Saturday mornings. The position offers hybrid working, enabling up to two days per week from home. Responsibilities Manage customer queries from initial contact through to resolution, ensuring a positive and supportive experience. Build trust and rapport with customers, tailoring communication to different needs and situations. Handle sensitive conversations with empathy and maintain professionalism at all times. Contribute to an environment focused on continuous improvement, customer satisfaction and operational excellence. Collaborate closely with colleagues to share insights and improve service delivery. Participate in ongoing development opportunities to progress within the organisation. Requirements Previous experience in a customer service role (any sector). Strong communication skills with the ability to listen actively and respond effectively. Ability to influence, support and guide customers through decision-making. Resilience and adaptability in a fast-paced environment. Natural drive to achieve results and deliver outstanding customer experiences. Comfortable working as part of a team and engaging with a diverse customer base. Benefits Work Environment & Facilities Hybrid working (up to two days per week from home). Free on-site parking. Free barista-made coffee, subsidised restaurant, free fruit and healthy snacks. Financial & Lifestyle Benefits Annual discretionary bonus scheme. Non-contributory pension scheme. Life assurance and optional critical illness cover. Employee discount schemes and savings app. Electric/Hybrid car salary sacrifice scheme. Cycle to Work scheme. Health & Wellbeing Funded private medical insurance. Access to health and wellbeing apps and digital GP services. Funded health screening for employees aged 50+. Discounted gym memberships and optional health screening packages. Access to quiet spaces, prayer rooms and an inclusive working environment. Work–Life Balance & Development Generous annual leave allowance with the option to buy/sell days. Volunteering day each year. Comprehensive training and development programmes. Opportunities for career progression within the organisation. Application Process Stage 1: Online application (CV submission). Stage 2: Online task-based assessment (with personalised feedback report). Stage 3: Phone discussion regarding availability, location and training. Stage 4: Assessment centre activities. Stage 5: Offer stage. Applicants are encouraged to apply early, as the vacancy may close once enough suitable applications are received.
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Customer Service Specialist
7 days ago
Bristol, United Kingdom DiverseJobsMatter Full timeCustomer Service Specialist (Hybrid – Bristol)Contract: Full TimeLocation: Hybrid (Bristol, UK)OverviewOur client is seeking a motivated and customer-focused Customer Service Specialist to join their growing customer experience team. This role is ideal for individuals who thrive on helping others, enjoy building strong relationships, and want to contribute...
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Customer Service Specialist
6 days ago
Bristol, United Kingdom DiverseJobsMatter Full timeCustomer Service Specialist (Hybrid – Bristol)Contract: Full TimeLocation: Hybrid (Bristol, UK)OverviewOur client is seeking a motivated and customer-focused Customer Service Specialist to join their growing customer experience team. This role is ideal for individuals who thrive on helping others, enjoy building strong relationships, and want to contribute...
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Customer Service Specialist
1 week ago
Bristol, United Kingdom Daikin Industries Ltd. Full timeAre you a confident, enthusiastic and energetic Customer Support Specialist looking for your next challenge? Are you technically minded and want to work in a fast-paced role where you have all the training and support you need to succeed? Then this could be for you. **What’s In It For You?** Daikin UK care about what they do and who helps them to do it,...
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Customer Service Specialist
5 days ago
Greater Bristol Area, United Kingdom DiverseJobsMatter Full timeCustomer Service Specialist (Hybrid – Bristol) Contract: Full Time Location: Hybrid (Bristol, UK) Overview Our client is seeking a motivated and customer-focused Customer Service Specialist to join their growing customer experience team. This role is ideal for individuals who thrive on helping others, enjoy building strong relationships, and want to...
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Customer Service Specialist
4 days ago
Bristol, United Kingdom Morgan Spencer Full time**THE COMPANY: An exciting and innovative automotive company are seeking an exceptional Customer Service Specialist to join their new Customer Contact Centre in Bristol. THE ROLE:** Welcoming customers to the Customer Centre and offering tea/coffee refreshments. - Supporting walk-in customers through their browsing process, either by helping them to browse...
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Customer Service Change Specialist
6 days ago
Bristol, United Kingdom Diligenta Full time**Who are Diligenta?**: Our industry leading clients never stand still - and neither do we. Joining us means joining an ambitious, constantly evolving business that's transforming our industry. Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. **The Opportunity**: Our Technical...
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Customer Service Specialist
2 days ago
Bristol, United Kingdom TieTalent Full timeOverviewCustomer Service Specialist - Bristol onsite at Teleperformance. This is an onsite role only at Spectrum House, Central Bristol (no work-at-home option).Start date: 8 September 2025. Salary: £12.60 per hour. Shifts: 37.5 hours per week (8:00–22:00 Mon–Fri, 09:00–18:00 Sat and Sun).Location: Spectrum House, Central Bristol. Training: 2 weeks....
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Vulnerable Customer Specialist
6 days ago
Bristol, United Kingdom Brite Recruitment Full timeJob Description VULNERABLE CUSTOMER SPECIALIST BRISTOL £28-38K Our client is looking to recruit a Vulnerable Customer Specialist to join their growing team. This is a full-time, permanent position with hybrid working on a 3:2 split. ABOUT THE ROLE As a Vulnerable Customer Specialist, you’ll be responsible for handling particularly challenging, high-risk...
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Bristol, United Kingdom Brite Recruitment Ltd Full timeA recruitment agency in the UK seeks a Vulnerable Customer Specialist in Bristol to manage challenging cases involving vulnerable customers while providing support to Customer Agents. This full-time, permanent role offers a hybrid working model. Applicants should have experience in Financial Services or Banking and possess strong communication skills. The...
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Customer Service Specialist
1 week ago
Bristol, United Kingdom MotabilityDotNet Full time**About The Role**: Are you passionate about helping others and making a difference? Do you want a job changing people’s lives? Then join our team to embark on an exciting career journey as our Customer Experience Specialist! You’ll discover our working environment is unique. We empower our people and trust them to make their own decisions for...
