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Account Handler Commercial Insurance

2 months ago

StokeonTrent Staffordshire, United Kingdom Ardonagh Advisory Full time

Account Handler - Stoke-on-Trent - ARD894655
Pace Ward are on the hunt for a talented Insurance Commercial Account Handler who is ambitious and customer focused to use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. So, what does the role of a Commercial Account Handler here involve?

This role will be made for you if you love fostering relationships and offering a comprehensive service to commercial clients to find the right Insurance products to fit their needs.

Our Account Handlers are excellent at quoting and placing cover when instructed, inviting and binding renewals, dealing with mid-term adjustments, broking client requirements within the insurance market and work closely with our Account Executives, when appropriate.

You will work independently and manage client requirements within the scope of a busy client book that spans all business sectors and classes of commercial insurance. Handle any complaints in accordance with company procedures and regulatory requirements.
What experience does our Commercial Account Handler need?

It’s essential that you have some insurance experience gained ideally in a broking environment and within commercial lines as you will be offering a complete commercial lines experience to existing customers. It would be a bonus if you have experience using Acturis and any relevant qualifications, although we offer plenty of opportunity to gain these once you join us.


Next, we need you to be proactive, analytical, use your initiative and show us your entrepreneurial spirit to identify opportunities to retain and grow our business.
Holiday entitlement of 26 days plus bank holidays
~ Opportunity to progress your career across the entire Ardonagh family
~ Pension scheme for when you feel it’s time to retire
~1 days paid volunteering day to give back to our communities
~ Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community
~ The Spotlight Awards, where we shine a light on the brightest talent across our group


Pace Ward is part of Ethos Broking, a collection of Brokers that sit within Ardonagh Advisory and are part of The Ardonagh Group which spans the breadth of the insurance sector, powered by our more than 9000 employees. The diversity of brands and breadth of products and solutions for our customers bring huge opportunity. These will include verifying your recent employment, address, credit history and a standard criminal record check.

We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Having acquired 40 independent brokers since 2016 through a ‘hub and satellite’ acquisition strategy, Ethos now boasts a combined GWP of over £300m.