IT Support

2 weeks ago

England, United Kingdom iO Associates - UKEU Full time

Role: IT Support

Type: Permanent

Salary: £30,000

Location: Fully remote

Start: ASAP

iOAssociates are working with a leading healthcare technology company who are seeking a Technical Specialist to join their team on a permanent basis. The company are dedicated to revolutionising healthcare technology to improve patient outcomes and streamline operations.

The role is remote but you may be required to travel to the office for meetings from time to time.

Key Responsibilities:

  • Serve as the initial point of contact for all end user support calls and emails
  • Ensure effective incident management processes are followed
  • Accurately log and monitor all incidents to identify potential problem trends
  • Escalate incidents to 2nd line teams promptly when necessary
  • Identify and diagnose issues, providing support and advising users on appropriate actions
  • Monitor issues from initiation to resolution, providing essential advice and support to end users
  • Assist in developing Knowledge Articles and communications for end users

Key Skills:

  • Clear and effective communication with both technical and non-technical staff
  • Strong problem-solving skills
  • Previous experience in a busy IT Support Desk environment
  • General knowledge of IT systems and infrastructure, with a quick ability to learn new tools/areas
  • Flexibility to adapt to rapidly changing priorities
  • Attention to detail and a methodical approach to work
  • Proficiency with Microsoft Office, including Microsoft Sharepoint

Desirable:

Familiarity with Halo Service Desk software

Knowledge of endoscopy and healthcare software

Understanding of image capture technologies

If you're passionate about healthcare technology and have the skills to excel in this role, don't hesitate in applying now

  • IT Support Field Engineer

    6 days ago

    Eastern England, United Kingdom Lifeline IT Full time

    IT Support Field EngineerBorehamwood, Hertfordshire (Field/Office Based covering West End London and Greater London)About UsAt Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best...

  • Network Support Engineer

    1 day ago

    Brighouse, England, United Kingdom Fruition IT Full time

    Job Title: Network Engineer – Field BasedApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.Salary/Package: Up to £25-30k (Includes company car)Location: Brighouse 2x week (Travelling to clients 3x week)Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency...

  • 2nd Line Support Engineer

    5 days ago

    England, United Kingdom Spectrum IT Recruitment Full time €40,000

    An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks. Responsibilities: Support a wide range of services including, network devices,...

  • Service Desk Engineer

    1 day ago

    London, England, United Kingdom Sereno IT Support Full time

    TITLE: Service Desk Engineer (2nd Line)Apply below after reading through all the details and supporting information regarding this job opportunity.LOCATION: London/remote hybridHOURS: Monday to Friday: 9am – 6pmSALARY: £35-40K (depending on Experience)1. Who are Sereno?At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by...

  • 2nd Line Support Engineer

    5 days ago

    England, United Kingdom Spectrum IT Recruitment Full time €40,000

    An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks. Responsibilities: Support a wide range of services including, network devices,...

  • IT Support Team Leader

    5 days ago

    England, United Kingdom Deerfoot IT Resources Limited Full time €32,000

    Do you have IT Support Team Leader experience, and are you seeking a new job in Leicester? Deerfoot IT Recruitment is looking for a full-time IT Support Team Leader, and the role comes with a salary of up to £32,000 p/a and excellent benefits. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect...

  • Contract First Line Support Engineer

    5 days ago

    England, United Kingdom Spectrum IT Recruitment Full time

    Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk...

  • iTrent Support Consultant

    5 days ago

    England,, UK, United Kingdom IT Works Recruitment LTD Full time

    Job Title: iTrent Support ConsultantEmployment Type: ContractDuration: 1 month initiallyWorking week: 1-3 days per week.IR35 Status: OutsideRate: 350-450 per dayWorking Arrangement: Remote, UK.Scope:Support this public sector client in bringing their system back up to speed, payroll related tasks, system configuration and views all within iTrent. You will...

  • iTrent Support Consultant

    7 days ago

    england, United Kingdom IT Works Recruitment LTD Full time

    Job Title: iTrent Support ConsultantEmployment Type: ContractDuration: 1 month initiallyWorking week: 1-3 days per week.IR35 Status: OutsideRate: 350-450 per dayWorking Arrangement: Remote, UK.Scope:Support this public sector client in bringing their system back up to speed, payroll related tasks, system configuration and views all within iTrent. You will...

  • iTrent Support Consultant

    7 days ago

    England, United Kingdom IT Works Recruitment LTD Full time

    Job Title: iTrent Support Consultant Employment Type: Contract Duration: 1 month initially Working week: 1-3 days per week. IR35 Status: Outside Rate: 350-450 per day Working Arrangement: Remote, UK. Scope: Support this public sector client in bringing their system back up to speed, payroll related tasks, system configuration and views all...

  • iTrent Support Consultant

    6 days ago

    England, United Kingdom IT Works Recruitment LTD Full time

    Job Title: iTrent Support ConsultantEmployment Type: ContractDuration: 1 month initiallyWorking week: 1-3 days per week.IR35 Status: OutsideRate: 350-450 per dayWorking Arrangement: Remote, UK.Scope:Support this public sector client in bringing their system back up to speed, payroll related tasks, system configuration and views all within iTrent. You will...

  • iTrent Support Consultant

    6 days ago

    England, United Kingdom IT Works Recruitment LTD Full time

    Job Title: iTrent Support ConsultantEmployment Type: ContractDuration: 1 month initiallyWorking week: 1-3 days per week.IR35 Status: OutsideRate: 350-450 per dayWorking Arrangement: Remote, UK.Scope:Support this public sector client in bringing their system back up to speed, payroll related tasks, system configuration and views all within iTrent. You will...

  • iTrent Support Consultant

    6 days ago

    England, United Kingdom IT Works Recruitment LTD Full time

    Job Title: iTrent Support Consultant Employment Type: Contract Duration: 1 month initially Working week: 1-3 days per week. IR35 Status: Outside Rate: 350-450 per day Working Arrangement: Remote, UK. Scope: Support this public sector client in bringing their system back up to speed, payroll related tasks, system configuration and views all...

  • iTrent Support Consultant

    6 days ago

    England, United Kingdom IT Works Recruitment LTD Full time

    Job Title: iTrent Support Consultant Employment Type: Contract Duration: 1 month initially Working week: 1-3 days per week. IR35 Status: Outside Rate: 350-450 per day Working Arrangement: Remote, UK. Scope: Support this public sector client in bringing their system back up to speed, payroll related tasks, system configuration and views all...

  • Senior Consultant

    2 days ago

    England, United Kingdom JAM IT Consultancy Ltd Full time

    Due to our clients rapid global expansion, they are looking for an ambitious and creative Senior Solutions Consultant to join our sales team. As a Senior Solutions Consultant you will deliver compelling software solutions to clients, ensuring that their needs are consistently met and exceeded. The ideal candidate will have a solid understanding of the...

  • Senior Consultant

    2 days ago

    England, United Kingdom JAM IT Consultancy Ltd Full time

    Due to our clients rapid global expansion, they are looking for an ambitious and creative Senior Solutions Consultant to join our sales team. As a Senior Solutions Consultant you will deliver compelling software solutions to clients, ensuring that their needs are consistently met and exceeded. The ideal candidate will have a solid understanding of the...

  • Team Support Manager

    5 days ago

    England, United Kingdom Deerfoot IT Resources Limited Full time €32,000

    Do you have IT Support Team Leader experience, and are you seeking a new job in Leicester? Deerfoot IT Recruitment is looking for a full-time IT Support Team Leader, and the role comes with a salary of up to £32,000 p/a and excellent benefits. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect...

  • iTrent Support Consultant

    6 days ago

    Eastern England, United Kingdom IT Works Recruitment LTD Full time

    Job Title: iTrent Support ConsultantEmployment Type: ContractDuration: 1 month initiallyWorking week: 1-3 days per week.IR35 Status: OutsideRate: 350-450 per dayWorking Arrangement: Remote, UK.Scope:Support this public sector client in bringing their system back up to speed, payroll related tasks, system configuration and views all within iTrent. You will...

  • Service Delivery Support Administrator

    7 days ago

    England, United Kingdom MIW Group Ltd - Make it Work Full time €40,000

    Service Delivery - Telecoms If you have at least 2 years’ experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you. Let’s look at the role and responsibilities: ...

  • Service Delivery Support Administrator

    5 days ago

    England, United Kingdom MIW Group Ltd - Make it Work Full time €40,000

    Service Delivery - Telecoms If you have at least 2 years’ experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you. Let’s look at the role and responsibilities: ...