Operations Technical Support

Found in: Jooble UK C2 - 2 weeks ago


Tewkesbury Gloucestershire, United Kingdom Staffline Operations Full time
Great opportunity to work as

Operations Technical Support

for a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.

Staffline is recruiting for Operations Technical Support to work in

Tewkesbury.

The rate of pay is

£24,430.85

per annum.

This is a

full-time and permanent role , contracted at 40 hours per week.

Your hours of work will be Monday to Friday,

8:30am to 5pm.

**Please note you must be over the age of 18 to apply for this role**

Your Time at Work

You will be working as part of the Access & Information Centre team. The role of the Technical Support team is to assist in the first-line triage of technical queries and faults with officers' equipment, resolving faults where possible and escalating further when necessary, using the correct path of action. Other responsibilities include:

- First-line fault resolution for PMR, BWC and other linked technical systems - Super users of officer equipment and technical processes - Preparation of Reports for Authority, Integrator and Management - Communication with members of the business in all areas - Assist with the training and support of new staff - Prioritising own work whilst ensuring service level agreements are met

Our Perfect Worker

Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. We are also looking for:

- Customer Service Excellence - Excellent Communication skills - Problem Solving - Operational systems & technical competency - Google Office software - Work order management software - Desktop IT skills Excel Functionality - Enthusiasm & Drive - Quality Awareness - Analysing, Planning and Organising

Key Information and Benefits

- Pension scheme - 25 days holiday plus 8 bank holidays - Life assurance scheme - Perks at work scheme - Further training and development - Career progression

Job ref:

1G4S

About Staffline

Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.

We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.

Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

TPBN1_UKTJ
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