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Supervisor Apprentice

3 months ago

London, United Kingdom Charles Tyrwhitt Full time

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.
This time, we’re on the lookout for a Supervisor who will be working with Scott, Raj and the team in our Jermyn Street store.
This is a 40-hour contract. Candidates must be flexible to work across weekdays, weekends and Bank Holidays.
The Supervisor role is an important function in the store’s leadership structure, and the main objective is to coach and motivate the sales team to exceed targets, maximise KPI’s, and deliver first-class customer service. You’ll do this by influencing and nurturing a professional and enjoyable store environment, encouraging a winning mentality in service and selling, all whilst championing colleague engagement and leading by example. The Supervisor will be an expert on CT product, customer service and selling skills and will train the sales team and encourage the use of staff training tools to allow the team to be the best version of themselves.
Aside from this, the Supervisor will also assist with managing some operational, compliance and admin tasks to ensure the smooth daily running of the store, and will adhere to company policy procedures, Health and Safety guidelines and security processes.
As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Excellent bonus scheme -bonuses are paid quarterly when your store hits target. Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
*We will help you get to work too We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
*Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
*The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world He believed that all men; should be able to own a Jermyn Street quality shirt. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes.
That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.
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