Current jobs related to Head of Retail - Newcastle upon Tyne - Jollyes-The Pet People

  • Retail Internal Auditor

    6 months ago

    Newcastle upon Tyne, United Kingdom Perfect Career Full time

    **Job Title: Retail Internal Auditor** **Location: Field Based - covering the north of England with occasional travel to Head Office in Carlisle** **Hours: 37.5 hours per week (Monday - Friday)** **Salary: Competitive DOE** An excellent opportunity has presented itself to join our client in a field-based capacity, with their head office in Carlisle. An...

  • Area Head of Commercial Operations

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom C2 Recruitment Ltd Full time

    Job Title: Area Head of CommercialJoin C2 Recruitment Ltd as we seek an experienced Area Head of Commercial to lead our Charity Retail operations in North East England/Cumbria.About the Role:We are looking for a highly skilled and motivated individual to oversee the commercial activities of our charity retail stores in the region. As Area Head of Commercial,...

  • Kiosk Team Member

    5 months ago

    Newcastle upon Tyne, United Kingdom YO! Retail Full time

    **Kiosk Team Member**: **Operations - Tesco Newcastle**: **Contract**:Part Time** **Salary**:£11.94** **Contracted Hours**:8****: We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh,...

  • Kiosk Team Member

    5 months ago

    Newcastle upon Tyne, United Kingdom YO! Retail Full time

    **Kiosk Team Member**: **Operations - Tesco.NorthShields**: **Contract**:Part Time** **Salary**:10.92** **Contracted Hours**:8****: We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh,...

  • Kiosk Team Member

    5 months ago

    Newcastle upon Tyne, United Kingdom YO! Retail Full time

    **Kiosk Team Member**: **Operations - Tesco.NorthShields**: **Contract**:Part Time** **Salary**:10.92** **Contracted Hours**:8****: We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh,...

  • Deputy Head of Operations – National Services

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ministry of Justice Full time

    Job Title: Deputy Head of Operations – National Services (Probate)Job Summary:We are seeking a highly skilled and experienced Deputy Head of Operations to lead the operational delivery of our National Services (Probate) team. As a key member of our leadership team, you will be responsible for ensuring the provision of high-quality services across the...

  • Experienced Sales Representative Wanted for Luxury Retail Position

    5 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom WATCHES OF SWITZERLAND Full time

    Job Title: Experienced Sales Representative Wanted for Luxury Retail PositionSalary: £35,000 - £50,000 per annum (dependent on experience)About the Role:We are seeking an experienced sales representative to join our team in a luxury retail environment. The successful candidate will have a passion for delivering exceptional customer service and a strong...

  • Head of Sportswear

    5 months ago

    Newcastle upon Tyne, United Kingdom END Full time

    Recognised as one of the fastest growing Companies in the UK, it's a really exciting time to be joining END. If you're positive, passionate and dedicated and want to be part of our future success this could be the role for you. **HEAD OF SPORTSWEAR - FULL-TIME, LONDON OR NEWCASTLE UPON TYNE** Over the last 18 years, END. has evolved into a technology led...

  • Project Manager – Retail Fit Out

    2 weeks ago

    Newcastle upon Tyne, United Kingdom CV-Library Full time

    Project Manager – Retail Fit Out £55,000 - £60,000 A fantastic opportunity is available to join a specialist fit-out company based in the Northeast, focused on delivering high-quality retail and leisure projects across the North East, North West, Yorkshire, and Birmingham. As part of their ongoing expansion, they are excited to announce...

  • Site Manager – Retail Fit-Out

    2 weeks ago

    Newcastle upon Tyne, United Kingdom CV-Library Full time

    Site Manager – Retail Fit-Out £45,000 - £60,000 A fantastic opportunity is available to join a specialist fit-out company based in the Northeast, focused on delivering high-quality retail and leisure projects across the North East, North West, Yorkshire, and Birmingham. As part of their ongoing expansion, they are excited to announce the...

  • Spar Longbenton

    5 months ago

    Newcastle upon Tyne, United Kingdom James Hall & Co Full time

    **SPAR Retail Assistant** **Contract Type**:Permanent **Hours of work**:16 hours per week **Location**:SPAR Longbenton, 2 The Boulevard, West Park Avenue, Longbenton, NE12 8GA **Salary**:Competitive **Job Overview** Through our company owned stores division, G&E Murgatroyd, we own and operate over 150 SPAR stores across the north of England and are...

  • Spar Kenton

    5 months ago

    Newcastle upon Tyne, United Kingdom James Hall & Co Full time

    **SPAR Retail Assistant** **Contract Type**:Permanent **Hours of work**: 16 hours per week **Location**:SPAR Kenton, 37-39 Halewood Avenue, Kenton, Newcastle Upon Tyne, NE3 3RX **Salary**:Competitive Through our company owned stores division, G&E Murgatroyd, we own and operate over 150 SPAR stores across the north of England and are proud to offer our...

  • Spar Longbenton

    5 months ago

    Newcastle upon Tyne, United Kingdom James Hall & Co Full time

    **SPAR Retail Assistant** **Contract Type**:Permanent **Hours of work**: 16** hours per week **Location**:SPAR Longbenton, 2 The Boulevard, West Park Avenue, Longbenton, NE12 8GA **Salary**:Competitive Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our...

  • Spar Fenham

    6 months ago

    Newcastle upon Tyne, United Kingdom James Hall & Co Full time

    **SPAR Retail Assistant** **Contract Type**:Permanent **Hours of work**: 12 hours per week **Location**:SPAR Fenham, 271-291 Two Ball Lonnen, Fenham, Newcastle Upon Tyne, NE4 9RX **Salary**:Competitive Through our company owned stores division, G&E Murgatroyd, we own and operate over 150 SPAR stores across the north of England and are proud to offer our...

  • Head of Business Enablement

    4 days ago

    Newcastle upon Tyne, United Kingdom Burns Sheehan Full time

    Head of Business EnablementDo you have a strong interest in AI and automation? Are you a passionate technologist with excellent stakeholder management skills? Are you interested in joining a household name in a newly created role with scope to impact the entire business? If so, this could be the perfect role for you! ** The role is predominantly remote with...

  • Contracts Manager – Retail Fit Out

    2 weeks ago

    Newcastle upon Tyne, United Kingdom CV-Library Full time

    Contracts Manager – Retail Fit Out £50,000 - £60,000 A fantastic opportunity is available to join a specialist fit-out company based in the Northeast, focused on delivering high-quality retail and leisure projects across the North East, North West, Yorkshire, and Birmingham. As part of their ongoing expansion, they are excited to announce...

  • Retail Advisor 40 Hours/week

    6 months ago

    Newcastle upon Tyne, United Kingdom Vodafone Full time

    **Location: Newcastle Eldon Square** **Salary: £ 12.00 per hour + on-target bonus** **Hours: 40 hours per week** Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business. **What will you be doing?** We are seeking a...

  • Retail Advisor 40 Hours/week

    5 months ago

    Newcastle upon Tyne, United Kingdom Vodafone Full time

    **Location: Newcastle Eldon Square** **Salary: £ 10.90 per hour + uncapped commission** **Hours: 40 hours per week** Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business. **What will you be doing?** We are...

  • Spar Salters Rd

    5 months ago

    Newcastle upon Tyne, United Kingdom James Hall & Co Full time

    **SPAR Retail Assistant** **Contract Type**:Permanent **Hours of work**: 12 **hours per week **Location**:SPAR Salters Rd, Newcastle Upon Tyne NE3 1DU **Salary**:Competitive Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and...

  • Spar Salters Rd

    5 months ago

    Newcastle upon Tyne, United Kingdom James Hall & Co Full time

    **SPAR Retail Assistant** **Contract Type**:Permanent **Hours of work**: 12 - 16** hours per week **Location**:SPAR Salters Rd, Newcastle Upon Tyne NE3 1DU **Salary**:Competitive Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and...

Head of Retail

2 months ago

Newcastle upon Tyne, United Kingdom Jollyes-The Pet People Full time €80,000

Head of Retail - North (incl North of England, North Wales, Scotland and Northern Ireland sites, c50). Field based, newly created role, £80k p.a. + many more benefits. Are you an inspirational retail leader who can play a pivotal role in driving the success and growth of our northern retail operations? Responsible for 6-8 direct reports and overseeing performance of all areas within your remit, driving sales, standards and customer service and people metrics.

The successful candidate must be based within the 'North' of UK area and ideally centrally to the patch for ease of commute to all sites. (For example NW / NE / Yorks or similar areas).

(Please note: The post code used on the ad is just a central one for the region for candidate search purposes, not specifically where the role is based.)

Jollyes is growing and experiencing great success, attracting awards, and receiving great customer reviews. We are ever ambitious and focused on continuing our growth trajectory with some exciting plans. We are adding some new roles into the Retail management team and have a fantastic opportunity for an experienced retail leader to head up our northern sites as our 'Head of Retail' (North).

The Benefits:

  • Competitive salary of c£80k p.a. + company car
  • Company bonus scheme on achievement of objectives.
  • Generous (up to) 50% colleague discount on Jollyes pet food and products, and discounts on additional services (e.g. dog grooming, community pet clinic)
  • Employee Reward Scheme (discounts and cash back on hundreds of retailers and service providers)
  • Employee Assistance Programme (discounts and cash back on various medical & mental health services)
  • 25 days annual leave plus bank holidays, additional leave for weddings and civil partnerships, new pet arrivals and your birthday off
  • Cycle to work scheme enabling you to get up to 47% off a new bike and accessories from our partners at Halfords
  • Retail Trust membership - access to a host of services for retail industry colleagues

Further benefits on completion of probationary period:

  • Critical Illness & Life Assurance schemes
  • Private Medical Insurance
  • Company pension scheme

The Role: Head of Retail (North)

This new role will oversee all our retail operations in the North half of the UK (with a southern counterpart covering the South sites). With 6-8 direct reports, you'll be mentoring and developing your regional management team to achieve success across various KPI metrics within their respective areas - including sales, cost to serve labour model, customer service and people measures, encouraging a continuous improvement culture.

A full job description is available on request, but to outline your key responsibilities as a ‘Head of Retail (North)’, you’ll be:

  • Driving and delivering accountability and ownership for customers across all regions, developing our colleagues to feel responsible for and competent in growing loyalty by creating outstanding experiences
  • Oversee the execution of new store openings and refits ensuring they are completed on time, within budget and to the required standards
  • Delivery of a consistent and integrated omnichannel customer experience that is seamless across all channels
  • Lead the area with robust commercial and operational principles, prioritising, planning and directing activities and action plans that deliver a high performance way of working and that meet the agreed financial, people, customer and operations objectives with diligent cost and resource planning
  • Ensure that succession, recruitment, training and ongoing development of colleagues is being delivered resulting in excellent colleague engagement and excellent customer outcomes
  • Develops, owns and communicates the short, medium and long term plans to the area to ensure all colleagues have a shared vision and purpose
  • Implements a consistent approach to performance through effective one to ones and insightful reviews
  • Develop a culture and capability that proactively and systematically identifies opportunities to develop and roll out enhanced operational processes to deliver better service for our customers with a consistent brand experience
  • Analyses and interprets information and statistics to identify opportunities to improve productivity and performance
  • Ensure the stores and regions comply with all company policies and procedures, completing regular site visits and effective communication.

The Skills:

To be successful in this role, you’ll need the following skills, experience and qualities:

  • Share our values of being: Wise, Focused, Genuine, Eager, Together
  • Expert knowledge of Retail Operations through previous experience of multi-site retail management, building high performing teams with a strong understanding of a customer service culture
  • Effective organisational and communication skills. Able to communicate messages at all levels
  • Ability to impact and influence others without direct line authority
  • Resilient leader who strives for results with highly developed leadership and coaching skills
  • P&L management with excellent numerical and analytical skills, able to translate data into insights and actions
  • Engaging presentation skills, able to deliver with confidence and clarity to get your key messages across
  • Experience managing of remote teams and maintaining successful and productive working relationships
  • Confident leadership style, comfortable with challenging the status quo
  • High degree of problem solving associated with operational challenges
  • Full UK driving licence to be able to drive between sites to carry out your role.

About Jollyes – The Pet People

Jollyes are an award-winning UK pet retailer with over 100 stores and 50 years of pet expertise between our paws. Winners of the Pet Industry Federation ‘ Best Pet Retailer 2023’, Retail Week award for ‘ Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘ Best Places to Work ’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues.

To Apply:

If you’re looking for a career with an award-winning company who will truly value you and recognize your contribution with some fantastic rewards and benefits, where you can really make a difference, click to apply today