Team Manager-Public Sector

4 days ago

Stroud Gloucestershire, United Kingdom Ecotricity Full time

Salary-£40k with £20k OTE

Fully Remote

About the Role…

We are looking for a Public Sector Sales Team Manager to join our expanding, award-winning business sales team. The core responsibility of this role is to drive growth in Ecotricity’s Public Sector sales channel, overseeing the day-to-day management of a sales team focused on public sector sales.

You will provide exceptional leadership, coaching, and mentoring to the Public Sector Sales Team, ensuring they successfully manage existing and new customer portfolios and frameworks. Additionally, you’ll lead on complex, high-value opportunities, building long-term relationships with public sector clients to drive acquisition and retention of strategic contracts across our energy and bespoke "Made to Measure" solutions.

The role requires collaboration with internal teams such as marketing, finance, trading, customer service, and credit, ensuring we maintain strong customer satisfaction and optimise business performance.

Core Responsibilities

  • Achieve Sales Targets: Deliver on sales channel targets aligned with the overall B2B sales plan for public sector clients.
  • Team Leadership: Day-to-day management of the Public Sector Sales Team, offering coaching and mentoring through regular one-on-one sessions.
  • Sales Strategy: Work with the Senior Manager to shape and develop the public sector sales strategy, driving change and supporting growth initiatives.
  • Opportunity Generation: Self-generate opportunities within the large business market through networking and outbound campaigns.
  • Identify Opportunities : Conduct thorough research to identify relevant framework opportunities within public sector procurement portals (e.g., government frameworks, local authorities, non-profit organisations).
  • Understand Framework Requirements : Understand the procurement process, criteria, and compliance requirements for various frameworks to ensure eligibility and competitive positioning.
  • Client Relationships: Build strong, long-lasting relationships with key partners, managing face-to-face meetings, tenders, frameworks, and proposal responses.
  • Sales Conversion: Maximize the team's sales conversion rates, focusing on both client retention and acquisition.
  • Collaboration with Bid Teams : Work closely with bid writing teams to develop compelling, compliant, and tailored responses to tender opportunities, highlighting unique selling propositions.
  • Cross-Department Collaboration: Work with onboarding, operations, pricing, and credit teams to meet customer expectations and ensure smooth service delivery.
  • Client Liaison: Serve as a key point of contact for high-value public sector clients, collaborating with Strategic Relationship Managers as needed.
  • Pipeline Management: Manage overall pipeline activity, ensuring the team meets their performance objectives.
  • Escalation Support: Handle escalations, working with leadership to address complex customer issues when needed.
  • Client Meetings: Lead or support on-site and off-site client meetings, representing the company at a senior level.
  • Cross-Selling: Promote additional company assets and services, including partnerships and cross-sell opportunities across departments.

Educational Requirements

  • GCSEs in Maths and English (C grade or above) or equivalent qualifications.

Knowledge

  • Understanding of Public Sector Procurement (required).

Skill set Required

  • Analytical ability to assess and interpret data and identify opportunities
  • Strong communication with ability to communicate to a senior level of stakeholder (internal & external)
  • Strong Leadership Skills
  • Effectively manage relationships at all levels within end customer (including the setting of any customer expectations)
  • Ability to develop relationships at a senior level and leverage added value from them
  • High level of numeracy and problem solving ability
  • Excellent written and verbal communication skills
  • Ability to set clear agendas and control external meetings with clients
  • Excellent time management & personal organisational skills
  • Ability to think strategically and contribute to the overall B2B
  • Strong networking & relationship building skills – both externally and internally
  • Self-driven and results orientated
  • Ability to work under pressure and manage multiple deadlines
  • Strong commercial acumen

Attributes:

  • Manages relationships effectively both internally and externally
  • Influences outcomes by using effective negotiation
  • Treats customers the way we like to be treated ourselves
  • Solutions focused and resourceful
  • Committed to continual improvement
  • Engaging and motivating attitude and style
  • Methodical and organised, managing own work
  • Is receptive to feedback and acts accordingly
  • Exceptional team player who builds open and supportive relationships
  • Flexible and adaptable approach to work
  • Creative and innovative

What's in it for you...

Healthcare plan, life assurance and generous pension contribution

Volunteering day

Hybrid working

Various company discounts (including gym, shops, days out and events)

Holiday of 25 days (plus bank holidays) & ability to buy/sell days

Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025

Flexibility statement

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of - grass.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

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