Service Management Project Manager
1 day ago
Ideal is a leading digital health consultancy focused on supporting healthcare organisations at all stages of their digital transformation journey, helping them to achieve their digital transformation goals. This support encompasses strategy and planning, through to business case, implementation and optimisation. Our exceptional team provide high quality digital health solutions to support our clients across the UK.
Due to rapid growth, we are looking for a Delivery Project Manager to join our team. The Delivery Project Manager will work closely with our project leads, resourcing, operations and clients in ensuring the successful delivery of engagements. Collaborate with Practice leads and client engagement teams in ensuring effective project scoping and pricing, with clarity around statements of work, pricing, billing, deliverables, assumptions etc.
Work with practice leads to define the best project approach and create supporting project plans for any of our repeatable projects.
Oversee and co-ordinate the effective mobilisation for all projects, including project kick off and project Initiation ensuring clarity across the business for how each project will be set up and managed
Ensure that we have in place clear governance and controls for all projects, including, risks and issues log, project status reporting, client reporting etc.
Ensure that each project has clear deliverables, along with any specific assumptions and dependencies, payment milestones etc.
Work with the project leads and resourcing in ensuring timely, effective selection, briefing, contracting and onboarding of teams for new projects
Monitor all stages of the delivery of projects, through on-going collaboration with project leads, account managers and the clients to ensure we are providing services in line with client expectations
In collaboration with the project lead and account manager, ensure that any project scope changes and change requests are handled effectively
Review delivery reports from project leads to ensure deliverables are on track and any risks/issues are identified and addressed.
Ensure regular communication with key clients in collaboration with account managers and practice leads to provide assurance on project progress and identify further areas in which we could support them
Produce monthly project update reports in collaboration with our practice leads and project team.
Ensure that effective communication between delivery, practices, resourcing and sales is ongoing and utilised to maintain an environment of continuous project improvement and quality management
We are looking for an ambitious individual with commercial project delivery experience within digital health.
Project delivery experience across a range of digital health areas
Commercial project delivery experience
Service delivery experience ideally within professional services and consulting projects
Project management experience and a sound understanding of Project management and PMO principles
A Practitioner level qualification in Project management methodologies such as Agile or Prince
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