Manager/Director, Project Management

This individual will take on the responsibility of business growth in the North-East of England from our Newcastle office, for the project management business unit in the region.
You’ll report to the Regional head of Project Management and will have Executive responsibility for the delivery of services from the North East based team, working closely with the other service offers leadership, as well representing Gleeds as an ambassador within the region.
Actively identifying new business development opportunities and driving growth across the Business Unit’s activities and North-East.
Ensuring compliance with administrative requirements (appraisals, training, timesheets etc)
Delivery of service excellence. Delivering high quality services and deliverables ensuring that services meet our customers’ requirements and internal governance and operational processes.
Agreeing fees and charges for potential services with Regional Service Line Lead and/or Regional Director.
Agreeing appointments / scope of services. Ensuring that appointments are in place prior to commencing service delivery.
Reviewing scope of appointments on a monthly basis to ensure services are being delivered in accordance with appointments and commercial arrangements are being matched
Managing and maintaining customer relationships (i.e. Clients, business partners and other consultants). Ensuring a customer care plan is in place.
Resolving customer complaints.
Ensuring sufficient resources are made available to deliver services on our projects, including managing resource conflict resolution (with fellow directors).
Developing and enhancing Gleeds Project Management capability.
Preparing bids for services.
Managing service delivery for profit.
Managing the commercial aspects of projects (e.g. scope of services/deliverables, invoices, payments, and debt management).
Working harmoniously with other Directors and assisting Regional Service Line Lead and/or Regional Director
Opportunities to develop and grow your career
Generous holiday allowance plus option to purchase additional days through the holiday purchase scheme
A contributory pension scheme
Employee Assistance Programme
Our global travel scholarship programme
Flexible working arrangements
Experience in delivering growth and profitability of project management and/or programme management services on construction projects.
Have a strong professional network within the region and a solid understanding of the marketplace
Demonstrable experience of leading a team / business unit
Excellent knowledge of construction procurement strategies, including tendering and contract strategies
Excellent commercial background, including familiarity with contract conditions and procedures and ability to administer contracts (as contract administrator, employer’s agent and/or project manager)
Sound understanding of legislation impacting on building contracts.
Demonstrable experience of leading high performance multi-disciplinary project delivery teams
Excellent problem solving, negotiating skills, financial and numeracy management skills.
Ability to prepare first-class bids for services.
Competent at negotiating sufficient fees to both complete services and generate required profit levels.
Demonstrable evidence of delivering services to Clients and managing Client relationships.
Experience managing multiple projects
Gleeds is a global property and construction consultancy with over 150 years of expertise, operating in 28 countries worldwide. From iconic landmarks to critical infrastructure, we drive innovation, sustainability and value, delivering transformative projects that shape communities and redefine the built environment.