Director of Client Relationships and Operations

1 month ago

United Kingdom Beatfreeks Arts Ltd Full time
Director of Client Relationships and Operations

It’s been a crazy year at Beatfreeks. We've been busy behind the scenes delivering some exciting international projects and dreaming up our next steps following a lot of change. After a restructure, we’re now seeking a Director of Client Relationships and Operations to run the show, reporting directly to Beatfreeks Founder and Executive Chair, Anisa Morridadi. Working remotely and flexibly, you will ensure the delivery of all of our output is on time, on brief and up to spec: Project Delivery, Communications, Operations, and Finance.

To apply, email your CV and a short covering note in your style and choice (covering letter, video, voice note, presentation - whatever you prefer, but no longer than 500 words/3 minutes) that highlights why you're a fit for the role to martha@anisamorridadi.com. The deadline for this initial round of applications is Wednesday 8th November, 11 PM.

This is a 4 or 5 day a week role with an immediate start, but we can be flexible. If this role sounds like you're buzz but you're not sure if you're the right fit, we'd really encourage you to apply. If you'd like to talk it through, reach out to martha@anisamorridadi.com.

DETAILS

Key Responsibilities

Business Development

  • Handle inbound enquiries and nurture existing client relationships to ensure success and retention.
  • Lead on the development of new bids, proposals and tenders.
  • Hunt new opportunities by implementing a marketing and sales strategy.
  • Proactively network to identify and cultivate new business opportunities, contributing to the expansion of the project pipeline.
  • Seek out and maximise opportunities to build brand awareness through press, PR and partnerships.
  • Identify and represent at national, regional and local level in relevant forums and networks to do with youth engagement.
  • Oversee and coordinate the upkeep and development of community platform, social media and website in line with achieving consistent quality and clarity of brand and brand awareness.

Delivery

  • Oversee the development and delivery of all projects.
  • Manage and set timelines of delivery for the quarter and for the year.
  • Ensure work is delivered on time and to a high standard.
  • Ensure all reports are in on time to clients.
  • Ensure consistency and quality of tone, aesthetic and delivery of work.
  • Drive a high consistent level of quality and excellence within our projects.
  • Recruit, onboard, and nurture a talented pool of associates (freelancers) with a focus on skill development and retention.
  • Provide ongoing support, guidance, and mentorship to associates, ensuring a positive and productive working relationship.

Operations

  • Be responsible for ensuring budgeting and reporting is delivered on time and to brief.
  • Collaborate with finance consultants for accurate invoicing and bookkeeping.
  • Ensure project forecasting feeds into organisational forecasting quarterly.
  • Keep on top of projections and budget to ensure accurate spending.
  • Oversee the organisation and functionality of Google Workspace and other online tools to facilitate efficient remote work.
  • Adhere to financial controls policy.
  • Implement a ‘permalance’ model, combining the benefits of fixed-term contracts with freelance flexibility to enhance project outcomes and associate satisfaction.

Accountable For

  • Ensuring delivery of all of our output is on time, on brief and up to spec: Project Delivery, Communications, Operations, Finance.
  • Ensuring the business hits its sales and revenue targets by bringing in exciting new business and driving existing client spend opportunities.
  • Managing the risk register.
  • Ensuring client satisfaction of work.
  • Setting, driving & ensuring a consistency in the quality of work.
  • Setting evaluation and impact measures and ensuring they are reported against to deadlines.
  • Meeting Delivery KPIs and reporting against them.
  • Efficiency of delivery team and ensuring capacity and capabilities are monitored.
  • Managing and maintaining budgets in line with projections and financial monitoring as well as financial controls.
  • Management of external Brand including Community Platform, Website and Socials.
  • Reporting to key clients and funders as required.

Skills and Experience

Required

  • Experience of working within a senior role in a creative agency, a market research/insight consultancy or with a relevant background in marketing, PR, and media.
  • Experience of developing pitches and proposals for a range of client types including but not limited to multinational brands, central and local government, NGOs and cultural organisations.
  • A track record in leading high performing teams of people leading on appetite for quality.
  • Strong internal and external communications skills, including social media campaigns, PR & awards strategies, brand evolution and positioning.
  • Strong communicator and able to win hearts and minds through written and spoken word.
  • Insatiable networker keen to find and build new relationships.
  • Strong financial acumen and ability to manage budgets.

Desired, but not Compulsory

  • An understanding of youth demographics or a specialist interest and experience in EDI.
  • Experience working in a fully-remote position.
  • Experience managing a large number of freelancers.

Qualities and Values

  • You thrive in a fast-paced, youthful environment
  • You are a self-starter
  • You are ambitious
  • You have a high standard of yourself and others
  • You are able to get a bit thrifty when needed
  • You are highly organised – you will be able to prioritise and manage systems
  • You are reliable – do what you say you’ll do when you say you will
  • You are determined and resilient – bounce back and find solutions
  • You assess risks in order to innovate
  • You are creative – thinks in, outside, upside down of the box
  • You are socially-minded – you care about leaving the world in a better place
  • You boast excellent writing and communication skills
  • You have a growth-mindset – wants to develop and push outside of the comfort zone
  • You see and believe in our potential and want to help us get there
  • You can give directions clearly and you can take it too

The Details

  • Contract: Optional 4 or 5 days a week pro rata on a permanent or fixed term contract depending on preference. Immediate start.
  • Hours: Flexible (office hours are 9 – 5pm UK time).
  • Location: Remote.
  • Salary: £45-60,000 per annum, plus opportunity for bonus based on business performance.
  • Holidays: 30 days (including bank holidays) of annual leave pro rata plus bonus days allocated by the company annually.

To Apply:

Email your CV and a short covering note in your style and choice (cover letter, video, voice note, presentation – whatever you prefer, but no longer than 500 words/3 minutes) that highlights why you’re a fit for the role to martha@anisamorridadi.com. The deadline for this initial round of applications is Wednesday 8th November, 11 PM .

If this role sounds like you’re buzz but you’re not sure if you’re the right fit, we’d really encourage you to apply. If you’d like to talk it through, reach out to martha@anisamorridadi.com.

#J-18808-Ljbffr

  • Client Relationship Director

    4 weeks ago

    United Kingdom Compass Group Full time

    Client Relationship Director Competitive salary Car/Car allowance Private Medical Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director. We are looking for an experienced professional with experience within the FM sector and a sound commercial understanding who can effectively and...

  • Client Relationship Director

    4 weeks ago

    United Kingdom Compass Group Full time

    Client Relationship Director Competitive salary Car/Car allowance Private Medical Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director. We are looking for an experienced professional with experience within the FM sector and a sound commercial understanding who can effectively and...

  • Client Relationship Director

    4 weeks ago

    United Kingdom Compass Group Full time

    Client Relationship Director Competitive salary Car/Car allowance Private Medical Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director. We are looking for an experienced professional with experience within the FM sector and a sound commercial understanding who can effectively...

  • Client Relationship Director

    4 weeks ago

    United Kingdom Compass Group Full time

    Client Relationship Director Competitive salary Car/Car allowance Private Medical Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director. We are looking for an experienced professional with experience within the FM sector and a sound commercial understanding who can effectively and...

  • Client Relationship Director

    4 weeks ago

    United Kingdom Compass Group Full time

    Client Relationship Director Competitive salary Car/Car allowance Private Medical Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director. We are looking for an experienced professional with experience within the FM sector and a sound commercial understanding who can effectively and...

  • Director of Client Relationships and Operations

    4 weeks ago

    United Kingdom Beatfreeks Arts Ltd Full time

    Director of Client Relationships and Operations It’s been a crazy year at Beatfreeks. We've been busy behind the scenes delivering some exciting international projects and dreaming up our next steps following a lot of change. After a restructure, we’re now seeking a Director of Client Relationships and Operations to run the show, reporting directly...

  • Director of Client Relationships and Operations

    4 weeks ago

    United Kingdom Beatfreeks Arts Ltd Full time

    Director of Client Relationships and Operations It’s been a crazy year at Beatfreeks. We've been busy behind the scenes delivering some exciting international projects and dreaming up our next steps following a lot of change. After a restructure, we’re now seeking a Director of Client Relationships and Operations to run the show, reporting directly...

  • Director of Client Relationships and Operations

    4 weeks ago

    United Kingdom Beatfreeks Arts Ltd Full time

    Director of Client Relationships and Operations It’s been a crazy year at Beatfreeks. We've been busy behind the scenes delivering some exciting international projects and dreaming up our next steps following a lot of change. After a restructure, we’re now seeking a Director of Client Relationships and Operations to run the show, reporting directly...

  • Client Leadership

    4 weeks ago

    United Kingdom Compass Group Full time

    Client Relationship Director Competitive salary Car/Car allowance Private Medical Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director. We are looking for an experienced professional with experience within the FM sector and a sound commercial understanding who can effectively...

  • Client Leadership

    4 weeks ago

    United Kingdom Compass Group Full time

    Client Relationship Director Competitive salary Car/Car allowance Private Medical Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director. We are looking for an experienced professional with experience within the FM sector and a sound commercial understanding who can effectively...

  • Client Leadership

    4 weeks ago

    United Kingdom Compass Group Full time

    Client Relationship Director Competitive salary Car/Car allowance Private Medical Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director. We are looking for an experienced professional with experience within the FM sector and a sound commercial understanding who can effectively...

  • Client Leadership

    4 weeks ago

    United Kingdom Compass Group Full time

    Client Relationship Director Competitive salary Car/Car allowance Private Medical Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director. We are looking for an experienced professional with experience within the FM sector and a sound commercial understanding who can effectively...

  • Client Leadership

    4 weeks ago

    United Kingdom Compass Group Full time

    Client Relationship Director Competitive salary Car/Car allowance Private Medical Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director. We are looking for an experienced professional with experience within the FM sector and a sound commercial understanding who can effectively and...

  • Investor Relationship Director

    1 month ago

    United Kingdom Hays Accountancy and Finance Full time €80,000

    A fast-paced pre-IPO Fin Tech Investing Platform driven by wealth creation, that has seen outstanding recent growth. In this unique opportunity, you will be based in the organisation's Manchester office. You will act as the Investor Relationship Director to assist the business through a period of commercial change, reporting directly to the business's CEO....

  • Investor Relationship Director

    1 month ago

    United Kingdom Hays Accountancy and Finance Full time €80,000

    A fast-paced pre-IPO Fin Tech Investing Platform driven by wealth creation, that has seen outstanding recent growth. In this unique opportunity, you will be based in the organisation's Manchester office. You will act as the Investor Relationship Director to assist the business through a period of commercial change, reporting directly to the business's CEO....

  • Investor Relationship Director

    4 weeks ago

    United Kingdom Hays Accountancy and Finance Full time €80,000

    A fast-paced pre-IPO Fin Tech Investing Platform driven by wealth creation, that has seen outstanding recent growth. In this unique opportunity, you will be based in the organisation's Manchester office. You will act as the Investor Relationship Director to assist the business through a period of commercial change, reporting directly to the business's CEO....

  • Investor Relationship Director

    4 weeks ago

    United Kingdom Hays Accountancy and Finance Full time €80,000

    A fast-paced pre-IPO Fin Tech Investing Platform driven by wealth creation, that has seen outstanding recent growth. In this unique opportunity, you will be based in the organisation's Manchester office. You will act as the Investor Relationship Director to assist the business through a period of commercial change, reporting directly to the business's CEO....

  • Investor Relationship Director

    4 weeks ago

    United Kingdom Hays Accountancy and Finance Full time

    A fast-paced pre-IPO Fin Tech Investing Platform driven by wealth creation, that has seen outstanding recent growth. In this unique opportunity, you will be based in the organisation's Manchester office. You will act as the Investor Relationship Director to assist the business through a period of commercial change, reporting directly to the business's CEO....

  • Investor Relationship Director

    1 month ago

    United Kingdom Hays Accountancy and Finance Full time €80,000

    Your new company A fast-paced pre-IPO Fin Tech Investing Platform driven by wealth creation, that has seen outstanding recent growth. The company has the plans and means to continue to grow at a sustainable rate and scale up post listing. Your new role In this unique opportunity, you will be based in the organisation's Manchester office. You will...

  • Investor Relationship Director

    1 month ago

    United Kingdom Hays Accountancy and Finance Full time €80,000

    Your new company A fast-paced pre-IPO Fin Tech Investing Platform driven by wealth creation, that has seen outstanding recent growth. The company has the plans and means to continue to grow at a sustainable rate and scale up post listing. Your new role In this unique opportunity, you will be based in the organisation's Manchester office. You will...