Claims Technician
1 month ago
Our client, a well-established company in Basildon is looking for an experienced Claims Handler to join their team on a permanent basis
Answering the telephone in a polite and professional manner.
* Completing all associated postal work / correspondence and diary work in an accurate and timely manner with the overall aim of managing the claim effectively from start to settlement.
* Having a thorough understanding of policy wordings enabling sound and knowledgeable advice to be given to clients.
* Processing new insurance claims notifications.
* Collecting accurate information and documents to proceed with a claim.
* Recognise potentially fraudulent claims and understanding the process.
* To ensure compliance with local policies and procedures, customer service standards and external compliance regulations.
* To undertake training in line with agreed objectives and keep up to date with technical, legal and market developments.
* Confident with MS Office packages, Gi and Acturis systems. Knowledge and experience in handling personal, Commercial, Property, Liability and Motor Fleet claims.
This is an office-based role working Monday to Friday, 9.
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