Retail Duty Manager
3 weeks ago
Japan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager.
As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are welcomed warmly, encouraged to learn and enjoy their shopping experience.
You will motivate the Retail Experience team and maintain a positive work atmosphere, helping to ensure retail revenue targets and team KPIs are met. As the main point of contact for customer queries, you will maintain a high level of customer service. You are also required to coach and lead the team on the shop floor, role modelling service standards, behaviours, and values.
You will support the security presence in all the shop public spaces and ensure that the Health and Safety Policy is adhered to. This includes managing visitor flow, being alert to potential hazards, and responding to a variety of needs.
Our ideal candidate has over 3 years’ experience in high-end retail management including people-management experience. A Bachelor’s degree or equivalent qualification, with experience in leading and motivating a team is required. Other relevant training, licences, and certifications are advantageous, including First Aid, Food Hygiene, Health & Safety and Fire warden training.
As an effective collaborator, you are able to work with colleagues across the organisation. You should have excellent interpersonal and organisational skills, the ability to multitask, and a passion for providing exceptional customer service. Proficiency in EPOS and other retail systems, as well as the MS Office suite, is essential. A sensitivity to and understanding of Japanese culture and language skills are a plus.
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Retail Duty Manager
2 days ago
London, United Kingdom Centre People Full time €32,000A Japanese cultural hub based in London is looking for a Retail Duty Manager to join their office. The ideal candidate should have +3 years’ experience in retail management (in high-end retail) including team management experience. Understanding of Japanese culture and some Japanese skill would be advantageous. TYPE: Permanent, full-time, Shift ...
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Retail Duty Manager
1 month ago
London, United Kingdom Artisan People Full timeA cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager. As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are welcomed...
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Retail Duty Manager
2 days ago
London, United Kingdom Centre People Full time €32,000A Japanese cultural hub based in London is looking for a Retail Duty Manager to join their office. The ideal candidate should have +3 years’ experience in retail management (in high-end retail) including team management experience. Understanding of Japanese culture and some Japanese skill would be advantageous. MY45615 TYPE: Permanent, full-time, Shift...
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Retail Duty Manager
1 month ago
London, United Kingdom Artisan People Full timeA cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager. The role As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are...
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Retail Duty Manager
3 weeks ago
London, United Kingdom Artisan People Group Full timeJob Description A cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager. As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all...
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Retail Duty Manager
2 weeks ago
London, United Kingdom Artisan People Group Full timeJob Description Japan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager. As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service,...
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Retail Duty Manager
2 months ago
London, United Kingdom Artisan People Group Full timeA cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager. As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are welcomed...
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Retail Duty Manager
2 months ago
London, United Kingdom Artisan People Group Full timeA cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager. As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are welcomed...
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Retail Duty Manager
3 weeks ago
London, United Kingdom Artisan People Group Full timeJob DescriptionJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager.As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that...
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Retail Duty Manager
1 week ago
London, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager.As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are...
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Retail Duty Manager
3 weeks ago
London, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are...
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Retail Duty Manager
2 weeks ago
London, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are...
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Retail Duty Manager
3 days ago
London,, UK, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager.As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are...
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Retail Duty Manager
3 weeks ago
London, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager.As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are...
-
Retail Duty Manager
3 days ago
London, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager.As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are...
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Retail Duty Manager
1 week ago
City of London, Greater London, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are...
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Retail Duty Manager
2 weeks ago
City of London, Greater London, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are...
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Retail Duty Manager
3 weeks ago
London Area, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager.As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are...
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Retail Duty Manager
3 weeks ago
London Area, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager.As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests are...
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Retail Duty Manager
3 weeks ago
London Area, United Kingdom Artisan People Group Full timeJapan House, a cultural destination on London’s Kensington High Street is on the hunt for a dynamic Retail Duty Manager. As a Retail Duty Manager, you will be the operational manager for both the physical and online shops. You are responsible for ensuring that the Retail Experience Team provides exceptional standards of customer service, that all guests...
