Digital, Audio, Visual Technician

3 days ago

Watford Hertfordshire, United Kingdom AVI-SPL Full time

Role: Onsite Senior AV Technician Location - Onsite, Watford

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. Our highly trained team works hand-in-hand with organization’s worldwide – including more than 80% of Fortune 100 companies so if you’re looking for a business that can offer you real career opportunity and progression, get in touch today and let talk about how we can fast track your career

The Onsite Senior AV Technician role is identified as a Tier 2 position intended to provide diagnostic troubleshooting and problem resolution for all possible system failures. In addition, the Onsite Senior Technician will perform preventive maintenance checks and services to maintain peak operating performance in full alignment with the original system design and manufacturer’s specifications.

Provide direct assistance to end users in the operation of the AV/UC systems.
Perform preventive maintenance checks & services on AV/UC systems.
Perform maintenance support on all AV/UC systems including basic troubleshooting and system fault isolation.
Provide setup and operational support for events.
Work a flexible schedule as required by the Customer.
Perform service troubleshooting and maintenance support on AV/UC systems.
Set up and monitor video calls as needed.
Maintain accurate inventory on all AV/UC systems including spares as require.
Remotely monitor all Mersive screen share devices (with other onsite Technicians).
For local Mersive devices, handle device replacement as needed.
For sites with no OMS support, open a ticket with the help desk for device replacement.
Monitor legacy Digital Signage devices at all sites using existing tools.
For local signage devices, handle device replacement as needed.
As a business we aim to help every one of our employees achieve their potential, So if you are looking to become the best in what you do, AVI-SPL is the right place for you to call home. Ability to troubleshoot basic AV and Video Teleconferencing issues.

Accurately take measurements and capture data for new installations.
Technical skills around video conferencing, hybrid work technologies, digital signage.
and general AV and collaboration technologies..
Hold knowledge of hardware and software solutions relating to audio-visual solutions.
The use of Microsoft Office apps and project management tools.

The business treats all their employees as individuals and makes sure we all have definitive goals and career paths to help us maximize their ability. Enjoyable and dynamic company culture
Private Healthcare
Access to Employee Assistance and Wellbeing Support
Mental Health Support through the above
Work & Home Life Balance
Increased holiday with service
Flexible working policy
Access to numerous online learning resources
Employee Discounts
Access to online retail discount platform
Discounted products through our recognised partners
Cycle to work scheme.
Season ticket loans
Generous Referral scheme


Our commitment to diversity is simple: we provide connection, opportunity, and a voice to everyone, from every background. WE Thrive Together: WE appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans and better employees and makes AVI-SPL a better business.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age or disability status

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