D365 F&O Support Analyst

4 weeks ago

United Kingdom Catch Resource Management Full time €45,000

D365 F&O Support Analyst – Dynamics 365 F&O, D365 F&O, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, Azure DevOps, SQL, Service Now, D365 Analyst, Support Analyst, AX 2009, AX2012, Finance Systems Support – Permanent – London - Hybrid - £45,000 plus package

Our leading global end user client are actively looking for a D365 F&O Support Analyst, with a background in finance, to join their existing support team. This is a great opportunity to work for a fast-paced and exciting organisation with fantastic opportunities to grow and develop your career within D365.

The company is based in Central London and would require this individual to be on site 3 days per week

Key Skills & Experience:

  • One years’ experience supporting the Dynamics D365 finance system
  • Experience working with Service Now ticketing system
  • A good understanding of financial procedures and account reconciliations in particular Accounts Payable, Accounts receivable and General Ledger
  • An awareness of accounting and auditing standards
  • Knowledge Dynamics D365 data structures including creating queries to analyse data
  • Knowledge of core processes and Dynamics D365 functionality
  • Demonstratable experience in Dynamics D365
  • Knowledge of technical capabilities of Dynamics D365
  • Strong organisational skills
  • Good excel skills
  • Positive, ‘can-do’ attitude and a problem-solving approach
  • Team player, able to communicate with peers and escalate where appropriate

Main Responsibilities:

  • Provide support to the growing finance system user base via the Service Now platform
  • Respond to users’ functional support requirements
  • Process finance system user onboarding and offboarding in line with audit requirements
  • Work with developers to implement enhancements and bug fixes
  • Build and increase knowledge of the finance system on a technical and functional level
  • Some involvement with agency on-boarding
  • Promote best practice and delivery of service of the highest quality
  • Represent the business professionally and positively at all times
  • Manage audit requirements
  • Assist with helpdesk related project work
  • Ongoing training and development of the helpdesk team

Location: London - Hybrid

Candidates must be eligible to work in this country.

Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite and other ERP resources to both end users and to product suppliers/authors.

Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills.

If you have the relevant skills and experience for this position, we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website:

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