University Guidance Counsellor

4 days ago

London, United Kingdom Arden University Full time

Permanent
Lead Student Hub Advisor
This role will be based full time from our Ealing campus.

About Arden University : We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
About our Department : Our Student Hub Advisors sit within our Student Experience team who are crucial to providing pastoral support and career advice to students to maintain student welfare. This includes providing the best experience and guidance from application, admission, through to graduation.
As a Student Hub Advisor, you’ll be the first point of contact for our diverse student body, providing support across various communication channels including in-person, phone, email, live chat, and messenger. Your excellent customer care skills will help you listen attentively to student needs, offering tailored solutions that enhance their university experience. Communicate effectively via phone, email, live chat, messenger, and in-person.
Strong passion for helping others succeed.
Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. 30 days holiday + bank holidays on-top, and even a Christmas closure
~ A generous Aviva pension plan, company contributions starting from 7%
~ Private Medical Insurance coverage (applies to certain job roles)
~ Study any Arden course for free, with a discount for all family and friends
~ Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.
Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.
For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here .
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.

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