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About Strathberry
Proudly Scottish at heart, but with a keen international outlook, Strathberry creates unique luxury pieces, handcrafted in Spain using only the very finest quality leathers and finishes. Known for its instantly recognisable bar closure and minimalist design aesthetic, Strathberry’s elegant lines and exceptional attention to detail have led to a global following.
The brand is stocked in over 33 retailers worldwide, with flagship stores in London and Edinburgh. With new investment in place to accelerate the next phase of expansion, there has never been a better time to join this dynamic business.
The Role
Working from our Burlington Arcade store, you will hold a key role within our fast-growing business, where you will act as an ambassador for the brand, ensuring that all customers receive the best experience and playing a key role in supporting Strathberry’s growing retail presence.
If this sounds of interest to you, and you thrive in a dynamic environment, we invite you to join our team at Strathberry and contribute to the continued success of our brand. Apply now to be a part of a company that values creativity, quality, craftsmanship, teamwork, and leadership.
Please note: Previous experience working in a luxury retail service environment is an essential requirement for this position.
Contract Type: Part-time, 4 shifts a week on a rotating shift pattern, equating to 32 hours over a 7-day week. Permanent contract. Flexibility on weekends essential.
Salary: Competitive, commission basis
Responsibilities will include, but are not limited to:
- Delivering exceptional customer experience.
- Driving sales into the store and creating a vibrant atmosphere.
- POS transaction processing.
- Helping with visual displays within the store.
- Management of POS stock control and assisting on stock takes, when required.
- Supporting promotions, events and launches to deliver the intended experience for customers.
- Meeting individual and team sales goals.
- Keeping the store tidy and clean, clear of any H&S hazards, and contributing to essential sales tasks.
- Working with colleagues to monitor store security.
- Assisting in all areas of stock shipping/receiving policies and paperwork.
- Providing customer service support using Hero virtual shopping.
- Providing general administrative support when and where necessary.
The Ideal Candidate
- Previous experience working in a luxury retail service environment (essential).
- Flexible availability in relation to rotating shift patterns and hours. (essential).
- Exceptional people skills and confidence when dealing with customers.
- Understanding the importance of promoting and reflecting the image of a luxury brand.
- Interest in the luxury fashion industry.
- Self-motivated with a ‘can do’ attitude.
- A good level of numeracy and the ability to produce and maintain accurate records.
