TEMPORARY TO PERMANENT

3 weeks ago

Prescot Merseyside, United Kingdom Service Care Solutions Full time

Housing Advisor

Temporary - 4 Month Contract
Full Time (37 Hours Per Week)

We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the delivery of an on-going customer facing 'frontline worker' service for the Group's customers, providing non-complex relationship management and support, acting as advocate for customers and referring to specialist services /other functions where required. Client is looking to review CVs immediately and for immediate starters. You must be flexible as occasionally you may need to work a Saturday morning, you may also be required to be "on call".

Proactively manage a variety of Housing Management functions within procedural deadlines including viewings and sign ups.
Build good working relationships with the local Tenant and Residents' Associations
Respond to correspondence and complaints and provide good quality drafts for members enquiries.
Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.
Take legal action as necessary. Ensure all legal paperwork is completed to a high standard to apply for possession and/or injunction proceedings.
All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work.
If you require any additional information regarding the position, please call Alex at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

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    1 month ago

    Prescot, Merseyside, United Kingdom Service Care Solutions Full time

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