Seasonal Customer Care Associate

Our Tesco Colleague rate of pay starts from £12.45 an hour. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Passionate and knowledgeable about the products and services within my store.
Working across the store in our service, picking and replenishment areas where required.
Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
Handling products with care to maintain quality and ensure they reach customers in the best condition.
Being myself, living our values, making everyone feel welcome and always following our policies.
At times, you may be required to accept deliveries into the store
The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
Be at work on time, well presented and ready to be a brand ambassador
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Request flexible working from day one
Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
Uniform provided and policies to support you for all of life’s moments, big and small
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here .Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. That’s why at Tesco, we always welcome chats about flexible working. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. To find out the school leavers age for your country please click here  
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.