Junior Account Manager

1 month ago

London, United Kingdom TransPerfect Full time

Position Summary:

The Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Position responsibilities:

  • Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
  • Identify prospective customers and individual organizations to focus on sales activities
  • Develop new client relationships via cold calling, Internet, and trade shows
  • In coordination with Sales Management, identify, qualify, develop and close sales opportunities
  • Promote and educate clients regarding TransPerfect’s services
  • Provide customer support and manage client expectations in liaison with the Production Management Team
  • Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
  • Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
  • Perform other special projects or duties when required

Required skills, experience and qualifications:

  • Interest in or previous experience in Strategic Business Development and/or Client Services/Account Management
  • Ability to build and maintain relationships
  • Superior written and spoken communication skills in English
  • Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Minimum Bachelor’s Degree or its equivalent
  • Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service

Desired skills and experience:

  • Previous Account Management experience is beneficial

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