Strategy Manager

2 days ago


London, United Kingdom American Express Global Business Travel Full time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The Commercial Strategy and Planning team within Amex GBT has the mission of creating value for the enterprise by identifying opportunities and implementing solutions to increase organisational effectiveness and efficiency through complex problem solving, cross-functional change efforts, end-to-end process transformation and strategic integration or divestitures.
The Strategy Manager, Service Transformation is a key role on the team and a change agent for the organisation, who owns the development of the strategic transformation pipeline and the delivery of solutions maximising growth and improving business performance.
Partner with key stakeholders, process and business owners, and conduct in-depth analyses, including internal/external benchmarks, to identify pain points, inefficiencies, opportunities for improvement
Build business cases to support secure stakeholder buy-in and executive sign off to drive proposed change agenda
Contribute to prioritization of focus areas, defining implementation roadmap, mobilising resources and leading cross-functional initiatives
Support communication, change management, adoption support and sustainability
Act as expert/internal consultant to business owners/ELT to inform and shape the Amex GBT transformation journey
An analytical, innovative and creative mindset with strong attention to detail
Aptitude to grasp new concepts quickly, process large quantities of data and make relevant connections to business implications
Financial acumen
High degree of emotional intelligence
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .


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