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Branch Manager
2 months ago
Job Title: Branch Manager
Location:Plymouth Devon
Salary:£35,000 to £50,000 per annum depending on experience + Benefits
Sector:Construction or Builders Merchant
Role OverviewAs a Branch Manager, you will support and oversee our largest branch, ensuring performance is sustained at its current level and optimized for continuous growth. You will be responsible for ensuring legal compliance and the correct implementation of company policies and procedures. Leading, motivating, and developing your team to achieve objectives will be a key part of your role.
Extensive experience in a Builders' Merchant environment, either at the local or national level, is required. Managing a large team with varying disciplines and career levels is essential. Experience in all sectors of the Builders Merchant trade, including Timber, Roofing, Plumbing, and General building, is necessary. Experience in a civils background is advantageous but not essential.
Duties will include, but are not limited to:- Working on special projects as required
- Providing out-of-hours support for alarm and CCTV providers, including being first on call for your branch
- Being a key holder for the branch
- Responding to and dealing with customer complaints
- Lead by example and communicate with staff in a way that makes them feel valued and supported
- Develop staff capabilities and address underperformance
- Effectively delegate tasks to maximize performance
- Manage staffing levels and resource allocation
- Interview, recruit, and induct new employees
- Authorize and collate payroll information
- Conduct disciplinary and grievance hearings
- Ensure stock takes are completed and variances investigated
- Oversee stock levels and delivery service
- Maintain customer service standards and relationships with suppliers
- Make trading sales and margin decisions up to defined levels
- Work with other branches to optimize stock use
- Propose changes to the Operations Manager
- Ensure approved changes are communicated and implemented
- Apply fairness and consistency in decision-making
- Ensure Health & Safety Regulations are followed
- Maintain branch tidiness for compliance
- Monitor tachographs and drivers hours
- Report incidents involving plant or company vehicles
- Provide accurate reports of on-site injuries
- Ensure company procedures are followed
- Complete monthly checklists
If you have the relevant experience and skill set, please apply to this job advert, or contact Liam on (phone number removed) for more information.
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