Trainee Service Engineer
1 month ago
Write detailed customer service reports with recommendations, produce quotes and liaise with customers to receive purchase orders.
Maintain strong customer relationships and seek out new potential customers
Manage orders for parts and general stock on company ERP system.
Gain an extensive working knowledge of industry standards and practices.
Write risk assessments & method statements for booked work.
Manage all aspects of booking jobs including weekly/monthly work diary, administration/report writing and travel arrangements.
Attend various training events including annual training provided at the head office in Germany.
Travel extensively throughout the UK, Ireland and internationally as required including
overnight stays. What's required: Must have a mechanical engineering qualification
Must have excellent hands on mechanical skills and knowledge
Excellent customer facing skills, smart, open minded, well organised, motivated and disciplined
Field based role with regular visits to the office, so candidates need to live within an hours drive from Colchester
Must be happy to travel extensively within the UK and abroad 1 or 2 times per year
A full UK Driving License is essential What's on offer: Salary £24,487 plus paid overtime OTE £32,000 in first year increasing to £50,000 once fully trained
24 days holiday + bank holidays, additional holiday accrued on all overtime worked.
Company Mobile Phone with private use optional.
Company Van with private fuel option.
Company credit card for food, travel and accommodation expenses whilst on-site and
travelling.
Auto-enrolment pension scheme
Financial contributions to further education relating to the business
Development opportunities available
Discretionary year-end bonus
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