Artworker immediate start

1 month ago

Milton Keynes Buckinghamshire, United Kingdom Mixxos Group Full time €26,000

We are currently recruiting for a number of Design Artworkers for our well-known client based in Milton Keynes

Immediate starts available

Working Hours: Monday to Friday, 9am-5.30pm (Hybrid, 2 days a week in the office)

You are responsible for helping customers get the most out of their creative products by ensuring they have a consistently high quality and personalised experience.

Adapt existing artwork to alternative layouts and/or formats in line with customer briefs and their brand requirements.

* Creating and managing our 'Pick your own’ templates and requests, making changes and uploading to the Online Hub.

* Carry out proof checking on other members of the Design teams work prior to proofing to customer. In line with customer briefs and their brand requirements whilst ensuring they are delivered within team KPI requirements.

* Be an expert in our design service, responding to customers and internal teams by phone or email who need support.

* Manage the asset collection for customers who are sending their own creatives, ensuring these comply with ASA and CAP guidelines as well as our own terms and conditions.

* Helping your Team Leader and Manager with bespoke projects including trialling new processes and initiatives.

* Helping other areas of our design team dependent on where demand might be on any given day, and from time to time being ready to step in and help the wider Customer Experience team.

* Liaising with Contracts co-ordinators to ensure all creative assets are ready when setting up a new customer.

* Managing various services and requests within the design team.

* 'Pick your own’ promoting this service where applicable and uploading creatives to the website.

* Helping drive customer engagement of current and future self-service initiatives.

* Work alongside Design Facilitators to assist in Categorising, Uploading and Ad Moderation tickets where necessary.

A good knowledge Adobe Photoshop is essential.

* Problem-solving skills and the ability to know when to ask for help.

* You should be able to work under your own initiative and be self-motivating, determined to ensure the Design KPI’s are always within our team targets and the ability to work on multiple projects at once in a fast-paced environment.

* Fast learner, computer literate and comfortable learning how to use new programs and processes.

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