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Field Training Engineer

1 month ago

United Kingdom Shaw Daniels Solutions Full time

The role of a Field Services Engineer is to diagnose and repair technical issues on a variety of IT equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems at various customer locations around South London. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across client sites.
Qualifications, Skills & Experience
Experience with installing, troubleshooting, and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals
Ability to install and configure software as per customer requirements
Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP
Good all-round understanding of hardware maintenance/break-fix
Hold a full UK Driving Licence
Essential to obtain/hold UK security clearances such as SC and NPPV3 as required to attend company’s external and varied customer base

Essential Attributes
Quality focused with excellent attention to detail
Capable of working independently and remotely on a wide range of products
Methodical and quality-minded with a right-first time approach to all work but able to recognise when to request support
Passionate, professional, with a ‘can-do’ attitude who works on own initiative or as a team towards agreed common goals
Results-oriented with a track record of success for achieving and exceeding goals
Physical strength and dexterity to carry IT equipment and work in awkward or tight spaces

What we offer
~ Life Assurance
~ Competitive Contributory Pension
~ Private Medical Insurance
~ Enhanced Maternity Pay
~25 days holiday + bank holidays
~ Option to buy additional holiday
~ Dental Insurance
~ Season Ticket Loan + additional perks