Customer Service Advisor

2 days ago

United Kingdom SGS Full time

SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.

Job Description

  • Job Title: Customer Service Advisor - Reporting
  • Job Type: Permanent

Main Purpose of Role

  • Develop and maintain excellent working relationship with customers to ensure that their requirements are met and that they are receiving an exceptional level of service.
  • Ensure all customer jobs are processed, sales reviews and reporting are delivered to our customers on time.
  • Act as LIMS ‘Superuser’ in relation to onboarding and training new customers and supporting other LIMS users with training or troubleshooting.
  • Accompany the Commercial team as appropriate on pre and post sales visits.
  • Development, management and maintenance of Service Level Agreements for all customers in line with quality standards.
  • Ensure that customer issues are dealt with in an efficient manner, informing the Customer Services Manager of any problems that may arise.
  • Specific reporting and data entry of the Pesticides laboratory results
  • Support the Customer Services Manager (CSM) in implementing new procedures and identify where efficiencies can be made.

Qualifications

  • Able to demonstrate a willingness to learn and adapt flexibility to change.
  • English, Maths & Science GSCE A*-C or Equivalent
  • I.T. literate – including good knowledge of PowerPoint, Excel and Word.
  • Strong focus on attention to detail.
  • Strongly IT literate.

Desirable

  • Knowledge of LIMS databases
  • Knowledge of food safety and quality
  • Full driving licence.

Additional Information

*******For those with allergies, please be advised that the food tested in the laboratory is likely to contain these ingredients: milk, eggs, wheat, soybean, peanuts, tree nuts, fish, and shellfish*****

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

  • Customer Service Advisor

    3 weeks ago

    United Kingdom Get Recruited Full time €30,000

    CUSTOMER SERVICE ADVISOR FULLY REMOTE UPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT THE OPPORTUNITY: Get Recruited are working with a highly reputable business who are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and...

  • Customer Service Advisor

    3 weeks ago

    United Kingdom Get Recruited Full time €30,000

    CUSTOMER SERVICE ADVISOR FULLY REMOTE UPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT THE OPPORTUNITY: Get Recruited are working with a highly reputable business who are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and...

  • Customer Service Advisor

    3 weeks ago

    United Kingdom Russell Tobin Full time €22,000 - €23,500

    Title: Customer service advisor Client: DXC Technologies Location: Newcastle NE27 0BY, Cobalt Business Park, Mercury House Hours: 37.5 hours per week Length: 6 months Contract Basis with the view to go perm. Pay: £22-£23.5K per year The client is a major UK High Street bank looking for colleagues to join the team of Customer Service Advisors ...

  • Customer Service Advisor

    3 weeks ago

    United Kingdom First Recruitment Services Full time

    We are delighted to be partnered with our established and highly reputable client as they seek to recruit a Customer service advisor (retail) to join their team on a full time basis. This is an excellent opportunity to join a forward thinking business who have shown exceptional levels of growth and who have a great reputation within their field. We are...

  • Customer Service Advisor

    2 weeks ago

    United Kingdom Solace London Full time

    JOB TITLE: Customer Service Advisor *MATERNITY COVER: 6-8 MONTHS* REPORTS TO: Head of Customer Service DEPARTMENT: Customer Services LOCATION: Remote HOURS: Mon-Fri: 9am-5pm COMPANY PROFILE Solace London is a British Womenswear brand founded by Laura Taylor-Ferguson and Ryan Holliday-Stevens in 2013. Long-time friends and collaborators, the duo...

  • Customer Service Advisor

    2 weeks ago

    United Kingdom Solace London Full time

    JOB TITLE: Customer Service Advisor *MATERNITY COVER: 6-8 MONTHS* REPORTS TO: Head of Customer Service DEPARTMENT: Customer Services LOCATION: Remote HOURS: Mon-Fri: 9am-5pm COMPANY PROFILE Solace London is a British Womenswear brand founded by Laura Taylor-Ferguson and Ryan Holliday-Stevens in 2013. Long-time friends and collaborators, the duo...

  • Customer Service Advisor

    2 weeks ago

    United Kingdom Solace London Full time

    JOB TITLE: Customer Service Advisor *MATERNITY COVER: 6-8 MONTHS*REPORTS TO: Head of Customer ServiceDEPARTMENT: Customer ServicesLOCATION: RemoteHOURS: Mon-Fri: 9am-5pmCOMPANY PROFILESolace London is a British Womenswear brand founded by Laura Taylor-Ferguson and Ryan Holliday-Stevens in 2013. Long-time friends and collaborators, the duo share a dynamic...

  • Customer Service Advisor

    2 weeks ago

    United Kingdom Solace London Full time

    JOB TITLE: Customer Service Advisor *MATERNITY COVER: 6-8 MONTHS*REPORTS TO: Head of Customer ServiceDEPARTMENT: Customer ServicesLOCATION: RemoteHOURS: Mon-Fri: 9am-5pmCOMPANY PROFILESolace London is a British Womenswear brand founded by Laura Taylor-Ferguson and Ryan Holliday-Stevens in 2013. Long-time friends and collaborators, the duo share a dynamic...

  • Customer Service Advisor

    2 weeks ago

    United Kingdom Solace London Full time

    JOB TITLE: Customer Service Advisor *MATERNITY COVER: 6-8 MONTHS* REPORTS TO: Head of Customer Service DEPARTMENT: Customer Services LOCATION: Remote HOURS: Mon-Fri: 9am-5pm COMPANY PROFILE Solace London is a British Womenswear brand founded by Laura Taylor-Ferguson and Ryan Holliday-Stevens in 2013. Long-time friends and collaborators, the duo share a...

  • Customer Service Advisor

    3 weeks ago

    United Kingdom Propel Finance Full time

    Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued...

  • Customer Service Advisor

    3 weeks ago

    United Kingdom Propel Finance Full time

    Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued...

  • Customer Service Advisor

    2 days ago

    united kingdom SGS Full time

    SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.Job DescriptionJob Title: Customer Service Advisor -...

  • Customer Service Advisor

    2 weeks ago

    United Kingdom Connells Group HQ Full time

    Job DescriptionLocation - Ty Croes Cwrlwys Valegate Retail Park, Cardiff.Days & Hours - Mon - Fri, 8:30am - 5:00pm (1 hour lunch)Employment Type - Full-time, permanentSalary - GBP22,400.00 per annumWe're looking for a highly motivated Property Administrator to complement our fantastic team in our Lettings Support Centre in Culverhouse Cross, Cardiff. As...

  • Service Advisor

    3 weeks ago

    United Kingdom Volvo Car UK Full time

    Are you an experienced Service Advisor with excellent customer service skills? Do you take pride in maintaining accurate records? Are you well presented and enthusiastic? Do you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role? We'd love to hear from you! Our Volvo Retailers...

  • Service Advisor

    3 weeks ago

    United Kingdom Volvo Car UK Full time

    Are you an experienced Service Advisor with excellent customer service skills? Do you take pride in maintaining accurate records? Are you well presented and enthusiastic? Do you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role? We'd love to hear from you! Our Volvo Retailers...

  • Finnish Customer Service Advisor

    6 days ago

    United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    About Us:GIMO is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional 450 employees working globally as part of the group. Focussing on mobile and online Poker,...

  • Finnish Customer Service Advisor

    3 days ago

    united kingdom GIMO Global Interactive Marketing Online Ltd Full time

    About Us: GIMO is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional 450 employees working globally as part of the group. Focussing on mobile and online Poker,...

  • Finnish Customer Service Advisor

    1 week ago

    United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    About Us:GIMO is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional 450 employees working globally as part of the group. Focussing on mobile and online Poker,...

  • Finnish Customer Service Advisor

    1 week ago

    United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    About Us: GIMO is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional 450 employees working globally as part of the group. Focussing on mobile and online Poker,...

  • Finnish Customer Service Advisor

    1 week ago

    United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    About Us: GIMO is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional 450 employees working globally as part of the group. Focussing on mobile and online Poker,...