Senior Pension Administrator

3 weeks ago

United Kingdom Carbon60 Full time €350

Carbon60 are working with a global risk and insurance company who are looking a Senior Pension Administrator to join their pensions team on an initial 6-month contract.

Job Overview

In this contract role of Senior Pension Administrator, you will take on advanced calculations and complex schemes (DB and/or DC), and play an active role in mentoring and checking the work of the more junior Pension Administrators.

Main Responsibilities

  • Working within an administration team, servicing both member and client queries in relation to Defined Contribution (DC) and/or Defined Benefit (DB) pension schemes.
  • In conjunction with the Team Leader, ensure that all service level agreements (SLAs) and performance standards are achieved.
  • Deputise in the absence of the Team Leader.
  • Be a senior point of reference on technical issues and non-standard cases.
  • Check and challenge work performed by less experienced associates and make sure that the requested work has been undertaken.
  • Train, support, and mentor junior associates and hold regular feedback sessions.
  • Assist in more complex/project work when required, including complaints.
  • Continuously seek to identify areas where the service to clients/members could be improved and communicate findings to the Team Leader.
  • Ensure that targets and deadlines are met.

Required Experience/Qualifications

  • Experience of dealing with occupational pension schemes.
  • Experience of coaching and supporting less experienced associates.
  • Excellent interpersonal skills to include good written and verbal communication.
  • Good time management skills and the ability to organise and prioritise own workload.
  • Able to work to a high level of accuracy.
  • Customer and quality focused.
  • Computer literate.

Contract Specifics

  • Contract Length: 6 months, with potential for extension(s).
  • Pay Rate: £350 per day (Inside IR35).
  • Start Date: ASAP.
  • Hours: Full-time (40 hours per week).
  • Working Flex: Fully remote, working from home 5 days per week.

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