Education Quality Assurance Officer
2 days ago
Education Quality Assurance Officer Location: Birmingham / Hybrid with travel across the UK
Hours: Full Time
Contract: Permanent
Protecting patient safety is the primary function of the General Dental Council (GDC). One of the ways we achieve this is assuring dental education and training is both consistent and meets high quality standards.
As an Education Quality Assurance Officer at the GDC you will have the opportunity to further your expertise in quality assurance whilst making a valuable contribution to protecting patients and making a real difference to people’s lives.
In this key role you will manage the quality assurance of education and training programmes for dentists and dental care professionals. This includes assessing new course submissions, inspecting, and monitoring programmes to identify any potential risks to patient safety, and handling complaints about qualifications. The role also involves managing a team of education associates, providing leadership and advice to associates and educational providers, and drafting detailed inspection reports that will be published.
You will represent the GDC externally, build and maintain relationships with other team members and stakeholders, contribute to the design and implementation of changes to current and future quality assurance processes, and support the Head of Education Quality Assurance in carrying out other work to support the team.
Please note the role requires travel across the UK on a regular basis and managing the work of the inspection team throughout the duration of inspections, including out of hours.
Experience of working in a quality assurance role,
Working with quality assurance systems, education or within auditing.
Complaint handling experience.
Effective communication skills along with analytical skills, capable in writing reports.
IT knowledge and skills which will include strong competence in the use of CRM systems in addition to MS office.
Strong planning and organisational skills, delivering to deadlines.
Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education.
To support this we offer a range of family friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.
27 days holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years’ service
~ Employer pension contributions up to 10%
~ Buy/Sell annual leave
~ Enhanced Maternity, Paternity and Adoption leave from 1 years’ service.
~ Life assurance, income protection plan and enhanced sick leave policy
~ Staff discounts including eye care contributions and discounted gym membership
We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
Strong planning and organisational skills
Applications will be assessed on an ongoing basis, please note that we reserve the right to bring this recruitment campaign to an end without notice should we receive sufficient applications, and we encourage all interested candidates to apply as soon as possible.
Interviews will be held in person week commencing 19 January 2026.
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