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Head of Education

4 months ago

United Kingdom Acqua di Parma S.r.l. Full time

Head of Retail and Education
To lead the Area Manager and Education team to deliver retail excellence, enhanced productivity, rankings and brand image ultimately leading to the achievement of retail sales across the distribution.
As Head of the Retail Team, the key responsibilities are:
Define and deliver the retail vision and strategy, in close collaboration with the Regional Director and Head of Sales outlining the
ambitions to improve sales, profitability and brand image, and the initiatives needed to achieve those ambitions.
Ensure annual planning and implementation of agreed strategy.
Retail Leadership
Develop UK&Eire retail strategy by making the Global Brand Strategy locally relevant to drive the business
Build a clienteling and direct to retail strategy
Identify improvements in current store operations, and leverage best practices worldwide to drive sales and KPI performance to
maximize the store performance.
Monitor CRM & data recruitment in line with Brand objectives
Be responsible for the successful opening and continuous performance of the Acqua di Parma boutique in London.
Be accountable for retail labour turnover and managing talent and team development.
Ensure and maintain great consistency in all our retail management practices: including transition to infoware for consultant
Partner with other functions to ensure all retail opportunities are maximized.
Ensure follow up on results following all retail activations, provide feedback recommendations for future activations.
Education leadership
Define and deploy education strategy in line with corporate guidelines to enhance the retail team skills and our retailers’ BCs
engagement to meet brand ambition including quarterly trainings.
Develop and ensure the implementation of motivational education support and incentives schemes to drive performance.
Set and agree with Head of Sales and Regional Director annual retail targets for all doors and plans to meet objectives.
Define, implement and monitor retail KPIs targets.
Drive enhancement of the P&L for each store and mobiles profitability, in line with company strategy. Monitor trading results and retail KPIs on a weekly and monthly basis to ensure performance is on track.
Develop and deliver proposals to enhance performance ‘in flight’.
Develop the skills and capabilities of the team and build succession plan for long-term development.
Work with the Key Accounts Team to increase operational effectiveness;